Customer Experience

Four New Solutions Help Companies Design Web And In-app Experiences That Combine Consumer Feedback And Digital Analytics To Acquire New Customers,…

Qualtrics the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that Ardent Health Services, one of the…

Now marketers can build customer journeys on top of the world’s #1 CDP, the same platform they already rely on for real-time, up-to-date…

Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category,  announced that leading organizations, including…

Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical…

The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention Qualtrics,…

Qualtrics help companies understand what candidates are thinking and feeling throughout the hiring process and take action based on that data…

More than 50% of workers believe they have been more productive working remotely, and 35% of employees actually feel more connected with co-workers…

XM/OS includes three core services that empower organizations to quickly understand customers' and employees' needs, and adjust experiences in…

Partnership will help Japanese organizations rapidly design and improve customer and employee experiences in an increasingly competitive market…