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Customer Experience
Banco Galicia Chooses Qualtrics to Personalize Employee Experience and Create a Data-Driven Culture
Qualtrics, the world’s No. 1 Experience Management (XM) provider and creator of the XM category, announced that Banco Galicia, a leading financial…
Fast Simon Unveils Industry’s First Display Merchandising Optimizer
Advanced AI Automatically Displays What’s Inspiring to the Eye and What Shoppers Will Likely Buy
Fast Simon (formerly InstantSearch+) unveiled a…
SHRM Partners With Qualtrics to Help Members Elevate Employee Experience
Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category, and the Society for Human Resource Management (SHRM),…
Qualtrics and Genesys Form Partnership to Help Companies Deliver Customer Service Experiences
New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…
Qualtrics Unveils Solutions for Crafting Digital Experiences that Foster Customer Loyalty
Four New Solutions Help Companies Design Web And In-app Experiences That Combine Consumer Feedback And Digital Analytics To Acquire New Customers,…
Ardent Health Services Chooses Qualtrics To Transform Patient Experience
Qualtrics the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that Ardent Health Services, one of the…
Twilio Segment Unveils Journeys, the First Customer Journey Builder for the New, Digital Era
Now marketers can build customer journeys on top of the world’s #1 CDP, the same platform they already rely on for real-time, up-to-date…
Global Leaders Select Qualtrics for Experience Transformation
Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that leading organizations, including…
New Qualtrics Study Reveals What Global Consumers Want in the Post-Pandemic World
Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical…
Qualtrics Introduces New Customer Care Command Center for Optimal Customer Service Team Performance
The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention
Qualtrics,…