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Customer Experience
Qualtrics Announces New Program that Raises the Industry Standard for XM Certification
New certification courses designed by XM experts will help business professionals with career advancement and provide innovative ways to take their…
Eltropy, Avtex Announce Partnership to Streamline Call Center Operations
Eltropy, “The Best* text messaging-based platform for Credit Unions”, and Avtex, a customer experience (CX) consulting and technology company have…
Qualtrics XM Institute: The Premier Hub for Experience Management Leaders and Professionals
The XM Institute provides members with access to original research and thought leadership insights, an active online and in-person community of XM…
Qualtrics and Korn Ferry Announce Significant Expansion of Strategic Partnership
Two leaders in employee experience build upon successes in first year of the partnership to meet evolving employee listening needs
Qualtrics, the…
Qualtrics Introduces Contact Tracing Solution to Help State and Local Governments
The new solution automates an otherwise complicated and time-consuming manual process, allowing health officials to trace the spread of the virus more…
Qualtrics Solutions Spearhead the Safe Reopening of Universities and School Districts
University of Miami, one of the nation's top research universities, is among the first higher education institutions to leverage Qualtrics'…
Rizing Launches Employee Experience Insights With Qualtrics and SAP SuccessFactors
Rizing Revolutionizes Employee Engagement With Employee Experience Insights for Qualtrics and SAP SuccessFactors
Rizing, a global professional…
Qualtrics Study: 2 out of 3 Americans Uncomfortable Returning to Workplace Currently
Qualtrics' Return to Work & Back to Business study reveals what customers and employees want to see happen before they feel confident re-entering…
Qualtrics Appoints Customer Experience Industry Veteran To Run Its Market-Leading CustomerXM…
New Qualtrics CustomerXM leader Brian Stucki Will Leverage His Extensive Background in Customer Experience Solutions and Enterprise Customer Success…
Qualtrics Unveils Frontline Feedback: Empowering Companies for Enhanced Employee Engagement
Newest solution to Qualtrics CustomerXM puts the voice of employees at the center of a company’s customer experience program, prioritizes and surfaces…