Customer Experience

Text Request, the industry-leading business messaging platform, announced the release of its newest feature, Reviews — a review management solution…

Sage 42 Apps Sdn. Bhd. (Sage42), an enterprise software development firm announced the immediate availability of Ventana, a cloud-based enterprise…

Google Cloud and GA Telesis, a global leader in innovative integrated commercial aviation services, announced that GA Telesis will deploy Google…

New StateRAMP authorization will accelerate adoption of the Qualtrics XM Platform in state and local government Qualtrics, the leader and creator…

 BNY Mellon's Pershing X, a technology provider within BNY Mellon announced collaborations with Salesforce, the global leader in customer relationship…

Twilio the customer engagement platform that drives real-time, personalized experiences for leading brands, and Google Cloud announced an expansion of…

Sinch AB (publ), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced…

Enlighten enables Enterprises to benefit from generative AI in customer service with the highest security, compliance and precision and with…

Frost & Sullivan recently researched the data center infrastructure and operations industry and, based on its analysis, recognizes NEXTDC with the…

SAP Emarsys announced a new channel, Mobile Wallet, to expand its suite of omnichannel capabilities that empower brands to engage with customers…