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Customer Experience
QuMind Launches New Generative AI Tool to Increase the Speed of Insight to Decision
QuMind, the consumer insights platform, announces the first in a new series of generative AI tools that will increase the speed at which customer…
Liquid C2 and INOVO Partnership Enables African Contact Centres to Effortlessly Boost Customer…
Liquid C2, a business of Liquid Intelligent Technologies (Liquid), a pan-African technology group, has partnered with INOVO to offer its omni-channel…
Jitterbit Survey Reveals Automation Enhances Customer Experience, Offers Key Competitive Advantage…
Jitterbit, a global leader for empowering transformation through automation,announced the results of its “2023 State of Customer Experience…
Qualtrics Opens New EMEA Headquarters in Dublin City Centre & Unveils Plans for Innovation…
Qualtrics, the leader and creator of the experience management category, announced it has opened its new Europe, Middle East and Africa (EMEA)…
SURREAL Launches Consulting Services to Optimize Value for Companies Seeking Customer Engagement in…
SURREAL, the world's most practical metaverse platform, announced that it has launched a consultancy service created to empower customers to launch,…
TruVideo Integrates with Sunbit to Bring Auto Service Customers Access to Pay over Time Option
TruVideo, a leader in video communication and Artificial Intelligence (AI) for the Automotive and Transportation sector, is proud to announce their…
Rockwell Automation’s ROKLive Ho Chi Minh City Event Showcases the Latest in Digital…
Rockwell Automation, the world's largest company dedicated to industrial automation and digital transformation, will be hosting its annual ROKLive…
TTEC Expands Nearshore Capabilities With New Customer Experience Delivery Center in Honduras
TTEC Holdings,one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions,announced the opening…
ISC-CX Launches Review Master AI-Powered Reporting Solution Revolutionizing Customer Experience…
ISC-CX, a leading provider of customer experience solutions, is proud to introduce Review Master, a groundbreaking AI-powered reporting solution…
Sylq Selects ThetaRay AI to Automate AML Transaction Monitoring and Customer Screening
Sylq, the French e-payments leader, and ThetaRay, a leading provider of AI-powered transaction monitoring technology, announced a new collaboration to…