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Customer Experience
Insider Announces $105Million Investment Round, Bringing Total Funding To $274Million And Plans To…
B2B SaaS Unicorn Insider helps 1,200+ leading brands like Samsung, Estée Lauder, GAP, Vodafone, Virgin, Santander, Singapore Airlines, and Toyota…
ClientSuccess Introduces SmartCS AI-Powered Customer Success Insights & Actions
ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS, its groundbreaking AI-driven solution designed to…
Adverb.Digital Transforms Digital Marketing Landscape With Innovative Integrated Strategy
Adverb.Digital, a full-service digital marketing agency based in Christchurch, is revolutionising the industry with an innovative integrated approach…
Dais Technology Integrates its No-Code Platform with Verisk’s Rating-as-a-Service (RaaS) Offering
Dais, a leading provider of no-code insurance technology, has integrated its platform with Rating-as-a-Service (RaaS), Verisk’s new cloud-based rating…
Doxim Appoints New Senior Vice President of Product and Solutions Consulting
Doxim, the leading customer communications management (CCM) and engagement technology provider serving highly regulated markets, announced that Gum Fa…
Cincom Systems Partners With Sapiens To Deliver Better Customer Experiences Through Automated…
Cincom Systems, a global organization devoted to business success through process automation is pleased to announce a strategic partnership with …
AI in the Customer Experience: The UPS, Downs, and Up-And-Coming Opportunities
However you might feel about it, a new age of artificial intelligence (AI) is here. Teachers have to double check that their AP world history essays…
Sinch recognized as a Leader in IDC MarketScape for CPaaS
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced the company…
Qualtrics Announces General Availability of New Frontline Care Solutions
Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of three new contact center…
UJET Integrates with Microsoft Teams to Enhance First Contact Resolution and Customer Satisfaction
UJET, the intelligent, modern contact center platform, is pleased to unveil its latest contact center integration with Microsoft Teams. This…