Customer Experience

Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced new Voice-to-Digital capabilities, enabling clients to…

Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their…

Aureus Analytics, a global artificial intelligence technology company that provides customer experience solutions to the insurance industry, announced…

Hi Shafqat, welcome to our Interview Series. Please tell us a little bit about your journey in the digital technology space. How did you start at…

Exhibitions and trade shows are coming back after three years of shutdowns. Business leaders want to know industry trends while promoting their…

inHEART, a privately-held medical device company delivering the world's most advanced digital twin of the patient's heart, announced that it has…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced a new collaboration with KDDI…

Frost & Sullivan recently researched conversational AI in the healthcare industry and, based on its findings, recognizes Kore.ai with the 2023…

SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data…

Silverpush, a global leader in cookieless advertising solutions has recently announced its strategic partnership with 4D, the advanced contextual…