Customer Experience

Alipay+ is the exclusive Official Payment Partner of UEFA EURO 2024.Alipay+, Antom, and WorldFirst expand their digital payment services, seeking to…

Leading CX innovator to deliver industry's most advanced AI agents and only complete CX platform for the AI-first era Zendesk announced it will…

Opera One's developer version will allow users to test new AI features on a bi-weekly basis through it's AI Feature Drops initiative Opera, the…

Einstein Copilot delivers trusted responses because it’s grounded in your company’s unique data and metadata, enabling it to deeply understand your…

Now enterprise and mid-market retailers on Shopify can easily incorporate Lily AI’s industry-leading attributes Lily AI, a retail technology platform…

More than 1,200 Marketers Surveyed In the U.S., EMEA, and Australia Iterable, the AI-powered customer communications platform, released the…

An analysis of companies investing in Qualtrics found that customer satisfaction increased by 7-12% year-over-year and employees saved hundreds of…

Accomplished customer experience leader with track record of driving industry-best gross retention rates joins leading digital conversations company…

Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services…

Verusen MRO supply chain optimization is now available via the AWS Marketplace Verusen, the industry leader driving MRO (Maintenance, Repair, and…