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Customer Experience
TTEC Digital Launches Optics for Google CCAI Platform
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions,…
AI-Based Contact Centers for Modern Businesses
Picture this. It’s been a few days since you ordered the much-loved designer handbag online and there’s no sign of the product. You decide to check…
Tecnotree Sensa Wins First AIML Driven Customer Experience Deal with Tier-1 LATAM Operator
Tecnotree, a global digital platform and services leader for 5G and cloud-native technology, announced the winning of its first deal for the Customer…
Notified’s Investor Relations Event Platform Delivers New Features to Create Engaging and Accessible…
Notified, a globally trusted technology partner for investor relations, public relations and marketing professionals, announced a series of…
Smart Communications and CGI Partner to Transform Debt Collections Customer Experience
Smart Communications announced that the company has entered into a strategic partnership to integrate Smart Communications’ industry-leading…
Ooredoo and Reailize Deliver Best-In-Class Network Experience for In-Stadium and Nationwide Mobile…
Ooredoo Qatar and Reailize, a B-Yond company, announced that Ooredoo Qatar has implemented Reailize's Continuous Assurance (CA) solution to digitize…
Kando and Detection Services partner to Deliver Unrivalled Customer Solutions Aimed at Improving…
Kando, a data intelligence solution provider specialising in wastewater data and AI, and Detection Services, the industry leader in multi discipline…
NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee…
NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…
Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact…
Iconic Contact Center Solution Provider Partners with the Market Leader in Conversational AI to Provide Unparalleled Customer Experiences…
XSELL Technologies Announces NICE DEVone Ecosystem Partnership Agreement
XSELL Technologies announced a DEVone ecosystem partnership agreement with NICE, the industry leader in cloud contact center software. Through the…