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Customer Experience
InspireXT to Expand It’s Global CRM Capabilities With the Acquisition of Prosera, a Salesforce…
InspireXT, a leading Supply Chain and technology consulting provider announced the acquisition of Prosera Analytics (“Prosera”), a registered…
TTEC Digital Launches Optics for Google CCAI Platform
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions,…
AI-Based Contact Centers for Modern Businesses
Picture this. It’s been a few days since you ordered the much-loved designer handbag online and there’s no sign of the product. You decide to check…
Tecnotree Sensa Wins First AIML Driven Customer Experience Deal with Tier-1 LATAM Operator
Tecnotree, a global digital platform and services leader for 5G and cloud-native technology, announced the winning of its first deal for the Customer…
Notified’s Investor Relations Event Platform Delivers New Features to Create Engaging and Accessible…
Notified, a globally trusted technology partner for investor relations, public relations and marketing professionals, announced a series of…
Smart Communications and CGI Partner to Transform Debt Collections Customer Experience
Smart Communications announced that the company has entered into a strategic partnership to integrate Smart Communications’ industry-leading…
Ooredoo and Reailize Deliver Best-In-Class Network Experience for In-Stadium and Nationwide Mobile…
Ooredoo Qatar and Reailize, a B-Yond company, announced that Ooredoo Qatar has implemented Reailize's Continuous Assurance (CA) solution to digitize…
Kando and Detection Services partner to Deliver Unrivalled Customer Solutions Aimed at Improving…
Kando, a data intelligence solution provider specialising in wastewater data and AI, and Detection Services, the industry leader in multi discipline…
NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee…
NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…
Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact…
Iconic Contact Center Solution Provider Partners with the Market Leader in Conversational AI to Provide Unparalleled Customer Experiences…
