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Customer Experience
Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray
Givex Corp. announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the…
NewRocket Enhances End-to-End Quoting Experience with Provus Services Quoting Cloud
NewRocket, an Elite ServiceNow partner, announced that it has partnered with Provus, an automated services quoting solutions provider, to use its…
Ushur and Virtusa Pave the Way for the Future of Automation in Insurance
Ushur, the leader in secure and AI-powered Customer Experience Automation (CXA), announces a strategic partnership with Virtusa to expand the…
New Talkdesk Research Explores Consumer Perceptions of Conversational AI to Help Brands Deliver…
Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research report, “The promise (and…
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance…
Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance
Cyara, the creator and leader of the…
Cognigy and Foundever Create Partnership to Offer Best-in-Class Conversational AI Solutions for…
Cognigy, a Conversational AI market leader, and Foundever, a global leader in the customer experience (CX) industry,announced a new partnership aimed…
LiveVox Partners with CGI to Transform Agent Productivity and Optimize Customer Experience
Customized integration between LiveVox’s contact center and CGI’s CACS X default management solution will be on display this month at Consumer…
Bolt One-Click Checkout Now an SAP Endorsed App Available on SAP Store
Bolt, a leading checkout technology company, announced that its Bolt One-Click Checkout solution is now an SAP endorsed app. SAP Endorsed Apps are a…
CallMiner Advances Industry-Leading Conversation Intelligence Platform with New AI Capabilities
CallMiner, the leading provider of conversation intelligence to drive business performance improvement, announced new artificial intelligence…
Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry
Cognigy, the market leader in Conversational AI, announced its Enterprise Conversational AI (ECAI) platform, Cognigy.AI, is now available as a Premium…