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Customer Experience
Sprinklr Named a Leader in the 2023 Gartner Magic Quadrant for Content Marketing Platforms for the…
Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that it has been named a Leader in the …
Growth Natives Achieves Salesforce Ridge Partner Status
Growth Natives, a leading modern marketing and customer engagement agency, is proud to announce that it has achieved the prestigious Salesforce Ridge…
The Four Pillars of the Digital Wayfinding Experience
We all live in a digitally enabled world and digital wayfinding is now a critical element of any district and campus customer experience strategy.…
Emirates National Oil Company Transforms Customer Experience and Increases Operational Efficiency…
55% cost savings resulting from lower multiprotocol label switching (MPLS) usage and simpler administration
Increased revenue and…
New Talkdesk Research Reveals Key Investment Areas for Improving Insurance CX
Insurers increasingly consider CX a top business priority and advanced AI tools will help drive customer satisfaction and loyalty
Insurers…
Optimizely Recognized as a Leader in Gartner Magic Quadrant for Digital Experience Platforms
Optimizely, the leading digital experience platform (DXP) provider, announced it has been named a Leader in the 2023 Gartner Magic Quadrant for…
Nisource Announces Leadership Changes And Additions
NiSource announced the appointment of Michael Luhrs to the NiSource executive leadership team, along with a reconfiguration of leadership…
Smoothie King Chooses Medallia For Customer Experience
Medallia, the global leader in customer and employee experience, announced that Smoothie King has selected Medallia as its experience platform of…
NICE Surpasses Milestone of 1 Million Agents on CXone
NICE announced that CXone, the industry’s leading CX native cloud platform, has more than 1,000,000 agents and supervisors using the full breadth of…
Storyblok’s Content Management System Delivered 582% ROIFor Customers That Modernized Their…
Customers received a 582% return on investment over 3 years and <6 month payback period for managing and scaling content with Storyblok's CMS.…
