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Customer Experience
Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse
Yellowbrick Chosen for Unrivaled Price-Performance, Scalability, Flexibility, and Rapid Analytics
Yellowbrick Data, the leading Kubernetes-native…
OneCloud CX Brings Powerful AI Features to Omnichannel Contact Center Solutions
OneCloud, a leading provider of cloud-based solutions, is enhancing the services they provide with OneCloud CX™, an innovative, AI-driven,…
Brevo Launches Customer Data Platform, Enhanced AI features and Mobile Push Notifications
Unify Data for Greater Customer Insights & Navigate Dynamic Multi-Channel Interactions with AI
Brevo, a leading provider of Customer Relationship…
Glassbox Introduces AI-Powered ‘Voice of the Silent’ for Customer Feedback Management
New approach closes the feedback gap facing traditional Voice of the Customer (VoC) programs by analyzing 100% of digital customer experiences…
XGEN AI Fueling the Future of Full-Stack AI Verticalization in eCommerce
XGEN AI transforms eCommerce teams into AI experts and architects of their own solutions
XGEN AI, a new Composable AI cloud for eCommerce…
Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of…
Anywhere365, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of…
Salesloft Acquires Drift to Enhance AI-Powered Revenue Orchestration Platform
Category leaders in buyer and seller engagement come together to unify and tailor experiences across the customer lifecycle
Salesloft, the…
Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences
Social Customer Care by Sprout Social enables brands to provide faster, personalized and complete customer care
Sprout Social, an industry-leading…
SOFTEL Communications Teams Up with Prophecy International for Advanced Customer Experience…
The partnership between Prophecy International and SOFTEL, which brings together emite's analytics with SOFTEL's artificial intelligence and cloud…
Zappix Unveils Latest Iteration of Digital Outreach Solution to Elevate Customer Engagement
Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach…