Customer Experience

In response to the high growth for Microsoft Business Applications across Canada and the United States, Endeavour Solutions Inc. and Purely CRM are…

Thrio, Inc. maker of award-winning customer experience (CX) and cloud contact center software, announced a fourth-generation voice solution combining…

Consumers became more critical of customer engagement over the past year, and disagree with the high marks brands give themselves for personalization…

TechSee, the global leader in Visual Customer Assistance, announced the launch of their "Open Integration Platform," a full API platform that puts the…

UJET, Inc., the world’s most advanced contact center platform, announced Outdoorsy selected UJET as the foundation of its customer service operations.…

Sandvine, the App QoE Company, announced the introduction of its new AppLogic product, which will provide unprecedented visibility, clarity, and…

Staircase AI, a leading customer intelligence platform, announced Staircase AI Responder, a proprietary Generative AI-powered intelligent response…

Customer data platform accelerates time-to-value for organizations of all sizes, with a simplified and streamlined delivery model Digital…

With the era of unlimited capital over, responsible growth is the new mandate. To help both scaleups and enterprises meet this new reality, TeamOhana …

Analytic Partners, the leader in commercial analytics, has appointed Dave Rodrigues as a Senior Vice President for Customer Engagement, based in …