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Customer Experience
Conduent Presents Solutions to Drive Banking Efficiencies and Improve Customer Experience at MBA…
With 20 years of expertise in the financial industry, Conduent’s customer contact services and mortgage processing solutions bring the human touch and…
HGS Appoints Patrick Elliott as New CEO for HGS UK
Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), a leading provider of solutions in digital consumer experience (CX), business…
Rhone Selects Amperity To Power Personalized Customer Experiences
Performance lifestyle brand deploys customer data platform to identify cross-selling opportunities and increase overall brand loyalty
Amperity,…
Google and Uber Deepen Partnership to Reimagine the Customer Experience
Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and…
Zenvia Launches Integration of ChatGPT to its Mass Texting Service Solution
Zenvia Inc., the leading cloud-based CX platform in Latin America empowering companies to transform their customer journeys, launched the integration…
Mapp Joins MACH Alliance, to Help Ecommerce Brands Future-Proof and Enhance Digital Experiences
Mapp, the international provider of insight-led customer experiences, announced it has joined the MACH Alliance, a non-profit organization advocating…
New Charter Technologies Brings on Michigan-Based Managed IT Provider, DS Tech
New Charter Technologies, a portfolio company of Palo Alto-based private equity firm Oval Partners, recently announced the partnership of DS Tech, a…
Ribbon’s Comprehensive STIR/SHAKEN Solution Enables Colt to Meet French Market Regulatory…
Ribbon Communications a global provider of real-time communications technology and IP optical networking solutions to many of the world's largest…
Merkle Launches Identity Resolution Product for CPGs and Retail Brands
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, unveiled Merkury for Commerce, its identity…
AiThority Interview with Lori Anne, Director of Product Development & Management at Verizon
Hi Lori Anne, please tell us about your role and how you arrived at Verizon.
Hi, and thank you for the interview. I started my career at Verizon 30…