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Customer Experience
Opera’s New AI Browser to Soon Get Even More Features Through New AI Innovation Program
Opera One's developer version will allow users to test new AI features on a bi-weekly basis through it's AI Feature Drops initiative
Opera, the…
Salesforce Unveils Einstein Copilot, a Conversational AI Assistant for CRM
Einstein Copilot delivers trusted responses because it’s grounded in your company’s unique data and metadata, enabling it to deeply understand your…
Lily AI Brings First Customer-Centric Product Attribution to Shopify Customers
Now enterprise and mid-market retailers on Shopify can easily incorporate Lily AI’s industry-leading attributes
Lily AI, a retail technology platform…
Marketers Prepare for an AI Revolution: Iterable Report Reveals Marketers Anticipate Drastic Shifts…
More than 1,200 Marketers Surveyed In the U.S., EMEA, and Australia
Iterable, the AI-powered customer communications platform, released the…
Report: Cost Savings and Added Revenue Pay Off Initial Qualtrics Investment in 1.5 Years
An analysis of companies investing in Qualtrics found that customer satisfaction increased by 7-12% year-over-year and employees saved hundreds of…
LivePerson Appoints Kevin Meeks as Chief Customer Officer
Accomplished customer experience leader with track record of driving industry-best gross retention rates joins leading digital conversations company…
iQor Drives Digital Transformation in Retail With NICE CXone
Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities
iQor, a managed services…
Verusen Joins AWS ISV Accelerate Program
Verusen MRO supply chain optimization is now available via the AWS Marketplace
Verusen, the industry leader driving MRO (Maintenance, Repair, and…
Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse
Yellowbrick Chosen for Unrivaled Price-Performance, Scalability, Flexibility, and Rapid Analytics
Yellowbrick Data, the leading Kubernetes-native…
OneCloud CX Brings Powerful AI Features to Omnichannel Contact Center Solutions
OneCloud, a leading provider of cloud-based solutions, is enhancing the services they provide with OneCloud CX™, an innovative, AI-driven,…
