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Customer Experience
Yobi Announces $2.37 Million Seed Funding
Yobi, the AI-focused customer communications app catering specifically to the small business community, announced that it has raised a total of $2.37…
Bank of Abyssinia Selects Newgen for Delivering Superior Customer Experience
Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, announced that Bank of Abyssinia, one of the fastest…
65% of Consumers Say Negative Customer Service Interactions Motivate Them to Consider Switching…
Medallia,the global leader in customer and employee experience, announced the findings of its new report: The New Customer Expectations for the…
Talkdesk Joins the Jack Henry Vendor Integration Program
Talkdesk a global cloud contact center leader for customer-obsessed companies, announced that it has joined the Jack Henry Vendor Integration Program…
Openscreen Launches Openscreen Engage, an All-In-One Publishing Solution for Qr Code Driven Content
Openscreen, a leading provider of QR Code driven enterprise solutions, announced the release of Openscreen Engage, an end-to-end solution for…
Predictika Poised to Revolutionize Customer Experience Everywhere
Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based…
Webinar Highlights 5 Steps to Improve Coaching Effectiveness for Frontline CX Supervisors
iQor and AmplifAI Leaders Explain How to Boost Frontline Employee CX Performance Using AI-Powered Performance Enablement\
Leaders from iQor and…
73% of Consumers Believe AI can have a Positive Impact on their Customer Experience
Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new research…
Emplifi Reveals How Marketers Can Maximize Reach on TikTok to Engage with the Modern Consumer
Emplifi, the leading unified customer experience platform, released its Q4 2022 Social Media Benchmark report, providing in-depth data from thousands…
ABBYY Empowers Organizations to Achieve Operational Excellence and Accelerate Profitability with…
ABBYY Timeline identifies automation opportunities 80% faster and speeds process redesign by 30% to improve employee and customer experiences.…