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Customer Experience
PartnerHero Acquires SupportOps, a Leader in Zendesk Implementation and Customization
PartnerHero, a top provider of outsourced customer operations, announced that it has acquired SupportOps, a leading provider of CRM implementation and…
Mapp Enhances Shopify Plus Plugin to Integrate With the Full Mapp Cloud
Mapp opens up further data sources with single Shopify Plus extensions to improve connectivity and streamlining of data and takes personalised online…
24-7 Intouch Announces Rebranding, Changes Name to IntouchCX
24-7 Intouch, a global leader in contact center and technology solutions, announced it is changing its corporate name to IntouchCX to better align…
Lightspeed Commerce Streamlines Operations with a Continued Focus on Profitable Growth
Lightspeed Commerce Inc., the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer…
Avid Ratings Acquires H2insight Homebuilder Operations
Avid Ratings, the leading customer experience platform and solution for the homebuilding industry, announced that it has acquired the H2insight…
Rebound Ltd., Bioeconomy and ACX sign a Memorandum of Understanding forming a Net-Zero Carbon and…
Rebound Ltd. (RPX), a subsidiary of Abu Dhabi's International Holding Company, has signed a Memorandum of Understanding (MoU) with carbon-focused…
Threekit Announces the Magical Product Experience for Retail and Luxury, Connecting Online…
Threekit announced the launch of the Magical Product Experience, a comprehensive view of how 3D configuration and augmented reality will be the key to…
Nexite Launches Its Connected Merchandise Solution to Deliver Customer Journey Insights to Retailers
Nexite, the pioneering data platform for real-time in-store intelligence and truly seamless retail shopping, announced the launch of its Connected…
SANDSIV is a New Partner in the Network of the i-CEM Initiative
SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), announced a strategic…
Fortune International Expands Executive Leadership Team With Four Appointments
Fortune International, LLC the country’s leading processor, distributor and importer of quality seafood, meats and gourmet products, announced the…