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Customer Experience
Verint Expands Customer Engagement Platform with Appointment Scheduling Capabilities from Qudini
Verint, The Customer Engagement Company announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a…
Coresight Research Custom Report, Next Generation PIM – From Spreadsheets to AI, Sponsored by…
This innovative report uncovers the product information management (PIM) challenges facing brands and retailers, the adoption of PIM solutions…
Whatfix ISV Partnership Program Grows Rapidly, Empowering Software Providers to Deliver Better User…
Whatfix, the global leader in the digital adoption platforms (DAP) space,announced the expansion and strong growth of the Whatfix Independent…
Roots Deploys NewStore Omnichannel Platform Online and Across More than 100 Retail Stores in North…
The premium outdoor-lifestyle brand selected NewStore as part of a larger effort to digitally transform its omnichannel operations
NewStore, a…
AiThority Interview with Hardy Myers, SVP of Business Development & Strategy at Cognigy
Please tell us a little bit about what inspired you to join Cognigy.
I joined Cognigy for three primary reasons: 1. The culture and leadership of…
Customer Success Leader Totango Names Alistair Rennie as CEO
Totango, Inc., the industry's only composable customer success platform that helps companies drive immediate value, announced the appointment of…
Dominion Dms Announces Integration With Affinitiv Xrm
Dominion DMS announces integration with Affinitiv XRM, allowing you to simplify your sales process while building customer loyalty. XRM is a fully…
CONTROLTEK Unveils New Website for Enhanced Customer Experience
CONTROLTEK, a global leader in tamper-evident packaging, retail asset protection and RFID inventory and asset tracking solutions, unveils new website…
Startek Enters Into Definitive Agreement to Sell Interest in Contact Center Company
Divestiture Further Strengthens Balance Sheet, Allows Startek to Focus on Growing Core Business
Startek, a global customer experience (CX)…
Aryaka Delivers Mission-Critical Managed Network and Security Offering for Retailers at NRF 2023
Aryaka's Unified SASE architecture based on a Zero-Trust WAN approach is vital to powering next-generation retail shopping experience
Join Aryaka,…