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Customer Experience
fabric Launches Industry-First Commerce Platform With Native OMS
Connect pre- and post-checkout experiences anywhere, anytime, boosting conversion up to 20 percent during peak holiday
fabric, the creators of the…
Pricefx Announces Additional Generative AI Capabilities Across Its Award-Winning Pricing Platform
Conversational user interfaces will simplify customer interactions, consistent with Pricefx’s commitment to deploying “AI that makes sense” for…
New Era Japan Elevates CX with GroupBy’s AI-First eCommerce Search and Discovery Platform
GroupBy Inc., a SaaS-based B2C and B2B eCommerce product discovery technology leader, is thrilled to announce the successful implementation of its…
Tealium Unveils New Solutions That Deliver In-The-Moment Experiences and Faster AI Outcomes
The new real-time-driven solutions enable enterprises to remain agile and outperform business objectives amid ever-evolving market shifts
Tealium,…
Outsell and Foureyes Announce Groundbreaking Strategic Partnership
Outsell and Foureyes are thrilled to announce a strategic partnership poised to revolutionize customer engagement in the automotive industry. This…
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…
Quantum Metric Crosses $100 Million Arr Milestone, Citing Exponential Growth in Digital Analytics…
Company attributes to a 54% increase in YoY cross-industry user adoption
Quantum Metric, the customer-driven digital analytics platform, is proud to…
Siemens & Salesforce Team Up to Accelerate Servitization and Drive Manufacturing Profitability
Siemens and Salesforce are collaborating to help manufacturers increase service efficiency and create new revenue streams
Teamcenter…
Microsoft Unveils Gen AI and Data Solutions, Offering Copilot Experiences Through Microsoft Cloud…
Generative AI solutions help retailers and brands infuse personalization and creativity into marketing campaigns and retail media ad campaigns to…
Zendesk Signs Definitive Agreement To Acquire Klaus
Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…