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Customer Experience
SimplePin Selected by Carmack Insurance to Power Their Payments and Receivables Process
SimplePin, the leading receivable and payment platform with operations in Palm Beach, FL, USA, and Montréal, QC, Canada proudly welcomes Carmack…
Perceptyx Releases New AI-Powered Insights to Transform the Employee Experience
Platform update empowers managers to drive change and deliver impact
As the global leader in employee experience (EX) transformation, Perceptyx …
Zeotap CDP and DOUGLAS to Enhance Omnichannel Customer Experience
Leading omnichannel premium beauty destination has chosen Zeotap CDP to Orchestrate Multi-channel Interactions with its customers
Zeotap, the easy,…
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered CX…
New 8x8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce…
fabric Launches Industry-First Commerce Platform With Native OMS
Connect pre- and post-checkout experiences anywhere, anytime, boosting conversion up to 20 percent during peak holiday
fabric, the creators of the…
Pricefx Announces Additional Generative AI Capabilities Across Its Award-Winning Pricing Platform
Conversational user interfaces will simplify customer interactions, consistent with Pricefx’s commitment to deploying “AI that makes sense” for…
New Era Japan Elevates CX with GroupBy’s AI-First eCommerce Search and Discovery Platform
GroupBy Inc., a SaaS-based B2C and B2B eCommerce product discovery technology leader, is thrilled to announce the successful implementation of its…
Tealium Unveils New Solutions That Deliver In-The-Moment Experiences and Faster AI Outcomes
The new real-time-driven solutions enable enterprises to remain agile and outperform business objectives amid ever-evolving market shifts
Tealium,…
Outsell and Foureyes Announce Groundbreaking Strategic Partnership
Outsell and Foureyes are thrilled to announce a strategic partnership poised to revolutionize customer engagement in the automotive industry. This…
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…