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Customer Experience
IPFone Introduces “IPFoneMate”: A New Era in Customer Assistance with ChatGPT Bot for…
IPFone Unveils The ChatGPT-Enabled 'IPFoneMate' for Enhanced Webex Interactions
IPFone a pioneer in cloud communication services, is excited to…
JCB Extends Collaboration with Worldpay from FIS for Largest Contactless Deployment in the UK
JCB Contactless will allow cardmembers to tap and go when paying at Worldpay from FIS merchants who use Ingenico terminals in the UK
JCB…
Daniel Martin Joins Pipedrive as VP of Customer Experience
Pipedrive, the easy and effective sales CRM for small businesses, has appointed Daniel Martin as VP of Customer Experience. With vast experience in…
Solodev Achieves New AWS Advertising and Marketing Technology Competency
The cloud services company, which offers its Solodev CMS in AWS Marketplace, provides solutions that are purpose-built for advertising and marketing…
Ushur Achieves ISO 27001 Certification for Customer Experience Automation Platform
ISO 27001 certification further proves readiness of Ushur’s enterprise-grade information-security management
Ushur, the leader in AI-powered…
Acquia’s Annual Customer Experience (CX) Trends Survey Reveals Challenges for Marketers
Access to robust customer data, personalizing content, and consumer perception of AI are major focus areas for marketers as expectations for better…
NECTAR360 Chooses Valuedynamx to Turbocharge Its eShops Affiliate Proposition
New partnership aims to offer more Nectar rewards for customers, while streamlining processes for brands
Nectar360, which owns and operates Nectar,…
Acumatica Announces Integration with Shopify’s B2B Features
Cloud ERP Vendor Answers B2B Merchants' Call for ERP Connection
Acumatica, an industry-leading business solutions provider, announced that with its…
WPP and Sprinklr Partner to Bring AI-powered Customer Experience Management Solutions to Global…
Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises announced the launch of an expanded strategic…
Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training
Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI…