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Customer Experience
Quantum Metric Crosses $100 Million Arr Milestone, Citing Exponential Growth in Digital Analytics…
Company attributes to a 54% increase in YoY cross-industry user adoption
Quantum Metric, the customer-driven digital analytics platform, is proud to…
Siemens & Salesforce Team Up to Accelerate Servitization and Drive Manufacturing Profitability
Siemens and Salesforce are collaborating to help manufacturers increase service efficiency and create new revenue streams
Teamcenter…
Microsoft Unveils Gen AI and Data Solutions, Offering Copilot Experiences Through Microsoft Cloud…
Generative AI solutions help retailers and brands infuse personalization and creativity into marketing campaigns and retail media ad campaigns to…
Zendesk Signs Definitive Agreement To Acquire Klaus
Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…
IPFone Introduces “IPFoneMate”: A New Era in Customer Assistance with ChatGPT Bot for…
IPFone Unveils The ChatGPT-Enabled 'IPFoneMate' for Enhanced Webex Interactions
IPFone a pioneer in cloud communication services, is excited to…
JCB Extends Collaboration with Worldpay from FIS for Largest Contactless Deployment in the UK
JCB Contactless will allow cardmembers to tap and go when paying at Worldpay from FIS merchants who use Ingenico terminals in the UK
JCB…
Daniel Martin Joins Pipedrive as VP of Customer Experience
Pipedrive, the easy and effective sales CRM for small businesses, has appointed Daniel Martin as VP of Customer Experience. With vast experience in…
Solodev Achieves New AWS Advertising and Marketing Technology Competency
The cloud services company, which offers its Solodev CMS in AWS Marketplace, provides solutions that are purpose-built for advertising and marketing…
Ushur Achieves ISO 27001 Certification for Customer Experience Automation Platform
ISO 27001 certification further proves readiness of Ushur’s enterprise-grade information-security management
Ushur, the leader in AI-powered…
Acquia’s Annual Customer Experience (CX) Trends Survey Reveals Challenges for Marketers
Access to robust customer data, personalizing content, and consumer perception of AI are major focus areas for marketers as expectations for better…