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Customer Experience
Blustream Announces Significant Company Growth In Q3 2022
Blustream.io, the leader in after-sale product experience, announced significant company growth in the third quarter of 2022. This achievement…
Oracle Unity CDP Expands Artificial Intelligence Models Across Industries to Enhance Customer…
To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial intelligence (AI)…
Gong Introduces the First User-Trainable AI System for Deep Understanding of Customer Conversations
Gong, the Revenue Intelligence leader, launched Smart Trackers, the first user-trainable AI system for deep understanding of customer conversations.…
US Enterprises Sharpen Focus on Customer Experience
More companies outsource contact centers as requirements expand, stakes for enterprise reputation increase, ISG Provider Lens report says
US…
Merkle Strengthens Americas Leadership With New Appointments
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announces four new appointments to its Americas…
EPOS and Mindtree Expand Strategic Digital Engineering Partnership
Mindtree, a global technology services and digital transformation company, announced that it has extended its relationship with premium audio and…
HORIBA Europe GmbH Deploys ServiceMax Across Its European Operations to Further Propel Business…
ServiceMax, a leader in asset-centric field service management, announced HORIBA Europe GmbH has selected and deployed ServiceMax's field service…
CUJO AI Launches Explorer, First AI-powered Device Intelligence as a Service
CUJO AI, a global leader in cybersecurity and network intelligence solutions for network service providers (NSPs), announced that Explorer, the…
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Pegasystems Inc., the low-code platform provider that builds agility into the world's leading organizations, announced the latest edition of its Pega…
Supermicro Extends Best of Breed Server Building Block Solutions to Include a Broad Set of OCP…
Supermicro, a Total IT Solution Provider for Cloud, AI/ML, Storage, and 5G/Edge, is announcing expanded adoption of key open hardware and open source…