Browsing Category
Customer Experience
Bloomreach Empowers Marketers to Uncover Revenue Opportunities Missed by A/B Testing with the Launch…
Bloomreach, the world's #1 Commerce Experience Cloud, announced the launch of Contextual Personalization, a new feature from Bloomreach Engagement …
Jewelers Mutual Group Renews Partnership with Guidewire to Support Overarching Customer Experience…
Jewelers Mutual Group, the insurance and business solutions provider dedicated to serving the jewelry industry since 1913, announced the extension of…
Fuel Cycle Integration with UserTesting Extends Access to More Customer Communities
Fuel Cycle Inc., the leading market research cloud for Fortune 500 companies, announced that their integration with UserTesting is available for…
Uniphore Announces Industry’s Most Comprehensive Platform to Transform Customer Experience and…
Uniphore, the leader in conversational AI and automation, announced the release of its enhanced Uniphore X platform, the industry’s most comprehensive…
Customer Experience Takes Center Stage at European Firms
Enterprises seek new contact center technologies and services to meet growing expectations and rising stakes for company reputation, ISG Provider…
WaFd Banks on Talkdesk to Transform Customer Experiences
Delivers secure, friction-free modern banking that ‘wows’ customers with every interaction
Talkdesk, a global contact center leader for…
Tacton Showcases Strong Momentum as Manufacturers Choose CPQ Solutions to Improve Customer…
High demand doubled subscription revenue over past 18 months, driving growth in customers, partners and headcount
Tacton, manufacturing’s Configure,…
Blustream Announces Significant Company Growth In Q3 2022
Blustream.io, the leader in after-sale product experience, announced significant company growth in the third quarter of 2022. This achievement…
Oracle Unity CDP Expands Artificial Intelligence Models Across Industries to Enhance Customer…
To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial intelligence (AI)…
Gong Introduces the First User-Trainable AI System for Deep Understanding of Customer Conversations
Gong, the Revenue Intelligence leader, launched Smart Trackers, the first user-trainable AI system for deep understanding of customer conversations.…