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Customer Experience
Standard Life Increases Pension Contributions With Personalised Videos Powered by Idomoo
Pensions are complicated, but explaining them in a data-driven video — when it’s personalised for the viewer — makes them easy to understand, and that…
How Companies Can Empower Digital Transformation and Enhance Customer Experience
Digital transformation is a driver for IT investments and also a top challenge for business managers. Industry trends include adapting to new work…
QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform
QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience (CX) and journey mapping…
ActionIQ Introduces Customer Experience Solution for Acquisition Marketing Powered by First-Party…
ActionIQ, the leader in customer experience (CX) solutions that deliver actionable insight from customer data, announced its CX Hub for Acquisition…
iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation
ICXEED PTE. LTD. (iCXeed), a full-suite business process innovation company, announced its much-anticipated customer experience management services at…
Accenture and Atlassian Form Strategic Partnership to Help Organizations Achieve Greater Enterprise…
The companies help clients like Belong, a division of Telstra, transform their ways of working to be more productive, innovative and agile…
Messangi Updates Services – Is Now a Whatsapp Business Solution Provider
Earlier this month, Miami-based digital customer engagement platform Messangi announced it is going to complement its SMS-based A2P messaging with…
Unifonic Announces Acquisition of Sestek, Further Diversifying its Offerings and Expanding its…
Sestek’s offerings complement Unifonic, and the combined capabilities will result in a more holistic customer engagement offering to their global…
Intercom Announces Major Updates to its Most Used Product: the Intercom Messenger
Intercom, the Engagement OS, is launching the company's biggest updates to the Messenger, the heart of its customer communications platform and a…
JTV Launches Virtual Jewelry Try-On Feature to Elevate Online Customer Experience
National Jewelry Retailer Continues to Innovate with Immersive, Interactive Feature
JTV, a preeminent national jewelry retailer, broadcast network…