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Customer Experience
NECTAR360 Chooses Valuedynamx to Turbocharge Its eShops Affiliate Proposition
New partnership aims to offer more Nectar rewards for customers, while streamlining processes for brands
Nectar360, which owns and operates Nectar,…
Acumatica Announces Integration with Shopify’s B2B Features
Cloud ERP Vendor Answers B2B Merchants' Call for ERP Connection
Acumatica, an industry-leading business solutions provider, announced that with its…
WPP and Sprinklr Partner to Bring AI-powered Customer Experience Management Solutions to Global…
Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises announced the launch of an expanded strategic…
Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training
Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI…
Conduent CXNow Customer Experience Solution Incorporates AI Capabilities With Rapid Deployment and…
Conduent Incorporated , a global technology-led business solutions and services company, announced Conduent CXNow, a digital Customer…
Enterprises See Technology, Workplace Services Critical for Success, ISG Study Says
ISG Digital Business Summit in Orlando will feature Marsh, Citigroup, Walgreens and more on technologies and solutions for future-ready…
Riding on the Generative AI Hype, CDP Needs a New Definition in 2024
Large Language Models (LLMs) and Generative AI (Gen AI) are taking SaaS platforms to new heights. Customer Data Platforms (CDPs) in martech, for…
Webex by Cisco Announces AI-Powered Solutions to Empower Contact Center Agent Potential and Reduce…
Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive…
Xactly Welcomes Jennifer McAdams as Chief Marketing Officer
Seasoned marketing veteran brings over 25 years of experience driving sales and marketing alignment
Xactly, the leader in intelligent revenue…
Zoom Launches ISV Exchange Program With Verint
Verint, The Customer Engagement Company, announced that Zoom Video Communications, Inc. is launching the ISV Exchange Program with Verint’s open…