Customer Experience

Conduent Incorporated , a global technology-led business solutions and services company, announced Conduent CXNow, a digital Customer…

ISG Digital Business Summit in Orlando will feature Marsh, Citigroup, Walgreens and more on technologies and solutions for future-ready…

Large Language Models (LLMs) and Generative AI (Gen AI) are taking SaaS platforms to new heights. Customer Data Platforms (CDPs) in martech, for…

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive…

Seasoned marketing veteran brings over 25 years of experience driving sales and marketing alignment Xactly, the leader in intelligent revenue…

Verint, The Customer Engagement Company, announced that Zoom Video Communications, Inc. is launching the ISV Exchange Program with Verint’s open…

Digital ID verification streamlines onboarding and protects Conga’s customers from fraud  IDVerse,a world leader in digital ID verification…

Sprinklr  the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Vueling – a Spanish airline and…

Generative AI Ecosystem Will Reshape Employee Development, Foster Growth, and Strengthen a Thriving Workplace Culture for High-Quality CX iQor, a…

New funding from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital will fuel innovations…