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Customer Experience
Invoca Announces New Capabilities to Help Brands Drive Customer Acquisition and Retention in a…
Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, who recently raised $83 million in Series F equity financing at a…
Shiftboard Selects Jennifer Kline Shernoff to Lead Customer Experience and Product Marketing
Product and Customer Experience Expert to Serve as Voice of the Customer for Global Workforce Scheduling Solutions Provider
Shiftboard, a…
SiteZeus Partners with Spatial.ai to Offer Groundbreaking Customer Segmentation Solution
SaaS companies SiteZeus and Spatial.ai have teamed up to offer growing brands a cutting-edge customer segmentation platform: SiteZeus Market, powered…
LivePerson Appoints New CMO to Accelerate Growth and Drive Operational Rigor
LivePerson, a global leader in customer engagement solutions, announced the appointment of Chief Marketing Officer Ruth Zive, who will be introduced…
Balto Announces Partnership with Five9 to Empower Agents with Conversation Excellence
Balto, a leader in uniting contact center agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider…
Qualtrics Announces Real-time Contact Center Solutions to Make Agents Productive and Help them Act…
Qualtrics, the leader and creator of the experience management category, announced new real-time contact center innovations to make agents more…
Dippin’ Dots Delivers Sweet Treats and an Engaging Customer Experience with BigCommerce
BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, announced the launch of popular frozen treat…
North American Utilities Go Digital as Market Needs Change
North American utilities are adopting digital technologies and services to meet the requirements of decarbonization, changing customer expectations…
Content Guru Unveils New Partnership with Intelisys
Content Guru, the award-winning provider of enterprise-grade cloud contact center and customer experience solutions, announced its new partnership…
SingleStore Closes Series F-2 Financing at $146 Million
SingleStore, the cloud-native database built for speed and scale to power data-intensive applications, announced it has closed its F-2 round of…