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Customer Experience
Lilly Pulitzer Enhances Clienteling and Customer Experiences with Tulip, Now Live in All Stores
Lilly Pulitzer's iconic fashion brand has amassed a loyal following with their happy prints, chic styles, and personalized store experience. So, when…
Osmo from BYJU’S Partners with The Teaching Well to Celebrate World Teachers’ Day and…
Osmo from BYJU'S, the award-winning, leading edtech company, celebrates World Teachers' Day by inviting the global educator community to join a series…
Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration…
Ushur, the leader in AI-powered Customer Experience Automation (CXA), announced that it has entered into a strategic partnership with Benefitfocus, a…
Invoca Announces New Capabilities to Help Brands Drive Customer Acquisition and Retention in a…
Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, who recently raised $83 million in Series F equity financing at a…
Shiftboard Selects Jennifer Kline Shernoff to Lead Customer Experience and Product Marketing
Product and Customer Experience Expert to Serve as Voice of the Customer for Global Workforce Scheduling Solutions Provider
Shiftboard, a…
SiteZeus Partners with Spatial.ai to Offer Groundbreaking Customer Segmentation Solution
SaaS companies SiteZeus and Spatial.ai have teamed up to offer growing brands a cutting-edge customer segmentation platform: SiteZeus Market, powered…
LivePerson Appoints New CMO to Accelerate Growth and Drive Operational Rigor
LivePerson, a global leader in customer engagement solutions, announced the appointment of Chief Marketing Officer Ruth Zive, who will be introduced…
Balto Announces Partnership with Five9 to Empower Agents with Conversation Excellence
Balto, a leader in uniting contact center agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider…
Qualtrics Announces Real-time Contact Center Solutions to Make Agents Productive and Help them Act…
Qualtrics, the leader and creator of the experience management category, announced new real-time contact center innovations to make agents more…
Dippin’ Dots Delivers Sweet Treats and an Engaging Customer Experience with BigCommerce
BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, announced the launch of popular frozen treat…