Customer Experience

Boxed,  the commerce technology company specializing as both an e-commerce retailer and e-commerce enabler, announced that its Spresso SaaS platform…

 Interactions, the world leader in conversational artificial intelligence (AI),announced a go-to-market collaboration with NVIDIA Riva to reshape the…

Leading sports brand to leverage Contentsquare’s unique behavioural insights to remove friction along the customer journey and improve site…

Sutherland, an experience-led digital transformation company, announced that it has acquired AI-based customer experience platform company Augment CXM…

Schedule Engine, a ServiceTitan company, and a leading provider of online booking for home and commercial services, announced a new collaboration with…

Customers expect to connect with you quickly and effortlessly to get their queries solved. So, IVR enables them to connect with customer support…

Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, announced that it has licensed a briefing note…

Additional solutions in latest platform release help deliver better employee and customer experiences, simplify order management and employee…

Unbabel , the AI-powered Language Operations (LangOps) platform that helps businesses deliver multilingual customer experience (CX) at scale,…

As the digital economic voyage into the metaverse starts to accelerate, major players in trade and industry are poised to develop custom experiences…