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Sitecore Leverages AI for Smarter Management of Images and Video, Reduces Content Creation Pressure
Company streamlines content lifecycle management, announces CHILI publisher integration and releases Javascript software development kit for…
New Genesys Cloud Integration with Microsoft Teams Drives Productivity and Collaboration
Genesys deepens partnership with Microsoft to help enterprise contact centers improve employee and customer experiences
Genesys, a global leader in…
Meet Krisp, an AI-Based Noise Suppression Tool for Call Center Agencies
Sitel Group deploying noise-suppression tool, Krisp, in physical contact centers and for Sitel At Home operations to improve agent and customer…
Zalando’s GoodData-Powered Technology Enables Retailers to Strategize Even More
GoodData, a leader in end-to-end analytics solutions, announced that Zalando, Europe’s leading online platform for fashion and lifestyle, is using…
Ncontracts Names Guy Weismantel EVP of Marketing
SaaS Industry Veteran to Spearhead Marketing Efforts for Ncontracts
Ncontracts, the leading provider of integrated risk, vendor, and…
Fairfax Software Reaches Partnership with Hyland
Fairfax Software and Hyland have partnered to provide the industry with the best in content management, payment processing, and process automation…
DIY Market Research Soars as Marketing Budgets Decline due to COVID-19 Pandemic
SurveyMonkey study finds that organizations are flocking to do-it-yourself market research tools, even as the COVID-19 pandemic drives cuts to…
IPsoft’s Amelia Now Available on Genesys AppFoundry
New AI integration for Genesys Cloud enables businesses to deploy digital customer care employees for faster resolutions and reduced wait times …
DSP Concepts Appoints Michael Maia as Vice President, Marketing
Leading innovators in audio technology recruits veteran Silicon Valley marketing exec to lead continued expansion into new and existing verticals…
Mi9 Retail Launches ThryveAI
The Next Generation of Digital Commerce for Grocers
Mi9 Retail (Mi9), the leading provider of omnichannel retail solutions, is pleased to announce…