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Martech
UK Healthcare Contact Center Accelerates Move to the Cloud with NICE inContact CXone
CXone selected for elasticity and scalability to handle increased call volume during COVID-19 outbreak
NICE inContact, a NICE business,…
The Alias Group Establishes Dedicated Salesforce CRM Services Division
Alias Drives Salesforce Optimizations that Accelerate Sales Processes
The Alias Group has formalized its Salesforce CRM Services division by…
Tucows Welcomes Corinne Schmid VP Marketing, Domains
Tucows is pleased to welcome Corinne Schmid to lead the way as VP of Marketing on its foundational domains businesses.
Schmid will take the reins…
Annual B2B Marketing Report From Dun & Bradstreet Highlights of Data Quality to Sales and…
The seventh annual B2B Marketing report from Dun & Bradstreet a leading global provider of business decisioning data & analytics reveals the…
NICE inContact Taps CXone Integration with Microsoft Teams and Dynamics 365
Cloud Contact Center Solutions Provider Highlights the Effectiveness of its Embedded Agent Experience and Personalization Solutions
The world is…
Velvetech and Techosystems Team up With Creatio to Support Organizations Fighting Against COVID-19
Creatio, a global software company providing a leading low-code platform for process management and CRM, is happy to announce that two more partners…
LogMein Recognizes Outstanding CX Leaders and Performers With CXNext Catalyst Awards
Inaugural Awards Spotlight Companies and Individuals That Are Redefining CX
LogMeIn announced the winners of the first CXNext Catalyst Awards at the…
Oracle Named a Leader in Email Marketing Service Providers by Independent Research Firm
Oracle Responsys continues industry leadership, scoring highest in strategy category and achieving the highest possible score in the artificial…
Genesys Survey Finds Nearly 50% of Consumers Feel Companies Lack Empathy When Delivering Customer…
71% in multi-country survey notice more personalization in customer experiences thanks to technology
It's a more efficient but somewhat impersonal…
How Coronavirus Changed O***************
As the Coronavirus has rapidly spread across the world, businesses in every sector continue to be impacted by the ramifications of the highly…