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Sales and Customer Support
Decoding the Difference Between Preview, Progressive and Predictive Dialers
Today, consumers are smarter and tech-savvier than ever. They want quick, authentic resolutions without getting into the vicious circle of long holds,…
3 Ways Retailers Can Leverage Organization-Wide Data to Deliver Great Customer Experiences
2022: The year retailers hit the ‘reset’ button
The prophets of retail have been bearish for some time about the future of the industry. The harsh…
How Airlines Can Handle A Surge of Customer Communications
During Southwest Airlines’ recent meltdown, when thousands of flights were canceled throughout the country, customers waited for hours on hold, often…
GUUD Singapore Launches New Digital Logistics Platform Clickargo
And signs MoU with strategic partners – Shell, Yinson GreenTech, Assure Insurance and CO2 Connect to promote green initiatives via programmes…
PTV Group, Econolite, and Conundra Continue their Integration by Creating Two Strong and Distinct…
PTV, Econolite, and Conundra, along with backers Bridgepoint, the quoted private assets growth investor, and Porsche Automobile Holding SE (“Porsche…
Zendesk’s Customer Experience (CX) Trends Report Reveals AI’s Role in Reshaping…
Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key…
Denave Unveils New Visual Identity
Denave, a global technology-powered sales enablement enterprise, announced a brand refresh including a new visual identity, redesigned logo and…
New Salesforce for Retail Innovations Help Personalize Every Shopping Moment
Salesforce, the global leader in CRM, announced a series of new innovations to help retailers grow and optimize advertising sales, gain a single view…
BrillDog Introduces New Website to Help Educate SMBs on Supply Chain
BrillDog Supply Chain Management System Helps SMBs Transform Their Business for Growth
BrillDog, the only supply chain technology built for…
Activ Technologies Poised for Expansive Growth with Supply Chain Platform Capabilities and Customer…
Activ Technologies, a premier provider of a many-to-many supply chain platform, achieved 85 percent year-over-year growth for 2022 by adding new…
