Sales and Customer Support

For its first benchmark report, Hiver surveyed 500+ US-based support professionals to uncover the latest trends in customer service performance and…

Long-term OS and database support provides Oracle databases with a stable platform in the cloud for years to come FlashGrid Inc. has announced RHEL 8…

The AI-driven, big data platform sets a new standard for CPG analytics performance--enabling smarter selling and faster growth CROSSMARK, a leading…

Newest features enhance Chat, Email and Remote Agent Functionality With a mission to help their clients set the highest standard for customer…

Amelia, the leading Conversational AI platform, announced that Mark Paske has joined its leadership team as Chief Revenue Officer. With over 25 years…

SocialMiningAi acquires FunnelAi With Veteran Automotive Leadership In Order to Launch Its Vision In Social Mining Using Conversational Ai…

The first rule of successfully building a client list should be to immediately stop thinking of the process as building a client list. In any…

Decorated With Ten Federal Sales Leadership Awards, Cook Will Draw On Her Impressive Track Record of Developing High-Performing, Public Sector-Facing…

New survey finds consumers trust -- and will purchase more from -- retailers supporting e-commerce and in-store experiences with messaging and…

Sales strategy helps sales people close more sales and improve performance over a certain period of time. Sales strategy usually involves tactical…