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Sales and Customer Support
Scott Robinson to Lead Toshiba’s Managed Print Services
Experienced Toshiba Executive will Oversee Company's MPS Business Across Both Direct & Independent Reseller Channels
Toshiba America Business…
Zendesk Suite Radically Transforms Enterprise Tech Space with New Messaging Solution
By adding new solution to the Zendesk Suite, the company continues democratizing customer service with new enterprise-grade capabilities designed to…
Sprinklr and Twitter Deliver the 2021 Customer Care Report
Out of 11 major industries analyzed, airlines stand out for delivering the best customer care on Twitter
Sprinklr, the Customer Experience…
Modus Announces the Appointment of Jeremy Schultz as President and Chief Operating Officer
Modus leadership takes an acute approach to usability, sales rep adoption, and buyer experience
Modus announces the appointment of Jeremy…
AI-Driven Sales Forecasting Empowers Organizations with Control Amid Uncertainty
Chris Cabrera. AI-driven sales can solve many problems for companies failing to cope with the COVID-19 uncertainties. Heading into Q4, businesses face…
Mark Woodhams Promoted To Chief Revenue Officer
BlackLine SVP of global sales recognized for ability to scale sales and customer success organizations and expand global partner ecosystems…
Cresta Launches Real-Time Intelligence for Customer Service
Cresta Launches Real-Time Intelligence for Customer Service, announced the launch of Cresta for Customer Service, designed to enable customer care…
Study: COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscores how…
Solvvy’s Next-Gen Chatbot Platform Enhances Omnichannel Capabilities with Zendesk Sunshine
Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, Inc., and integration with the Sunshine …
IstTek Joins Cisco Solution Partner Program
IstTek announces that it has recently joined the Cisco Solution Partner Program as a Solution Partner.
The ever-increasing demand to communicate…