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Sales and Customer Support
3CLogic Continues to Expand International Presence
3CLogic, the leading provider of voice-enabled solutions for ServiceNow, announced its selection by a major European energy multinational. The…
Gong Announces Complete Sales Coaching Solution for Remote Work
Gong, the revenue intelligence platform leveraging artificial intelligence to transform revenue teams, announced the launch of its Complete Coaching…
Cognigy and Telekom Partner on Conversational AI
Cognigy, a global leader in Conversational AI, and Telekom, a leading telecommunications provider, announced a new partnership aimed at improving the …
Confluera Exits 2020 With Record Growth Rate, Driven By Strategic Partnerships, Award Recognitions…
Confluera, the leading provider of the Extended Detection and Response (XDR) solution, achieved record growth in 2020, exiting the year with a…
Zilliant and Acumen Solutions Announce New Partnership
Customers can now leverage data science-driven pricing solutions alongside superior integration capabilities
Zilliant, the industry leader in…
Route 101 and Omilia Announce Disruptive New Partnership
Route 101, a leading cloud systems integrator of advanced customer service technology platforms and tools in the U.K., and Omilia, a global provider…
HoduSoft Announced an Elite Integration of HoduCC and Salesforce CRM
HoduSoft, a leading VoIP (Voice over Internet Protocol) solutions provider, has announced the best integration of its HoduCC- Call & Contact…
Vonage Video API to Enhance bellFace’s Sales and Customer Care Solution
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is powering Japan’s leading online sales…
SupportLogic Launches Predictive Alerts to Reduce Support Escalations and Improve Visibility of…
Powering Intelligent Support Organizations, SupportLogic Captures Real-time Voice of the Customer Without Surveys and Empowers Team Collaboration…
TeamSupport Launches an Innovative Reporting and Analytics Product – TeamInsights
Business-to-business (B2B) customer support professionals are now able to optimize agents in valuable new ways with an innovative new reporting and…