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Sales and Customer Support
Messenger API Support for Instagram Extended to ManyChat
ManyChat, the leading Chat Marketing platform, announces its early access to the Messenger API support for Instagram to power Chat Marketing and …
Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service
3CLogic, the leading provider of cloud contact center solutions for ServiceNow, announced the adoption of its natively integrated voice platform by a…
Zendesk Offers Instagram Messaging for Businesses
Zendesk, Inc. announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service …
Gryphon Networks Integrates Learning System Into Platform
Gryphon Networks recently announced the integration of a learning management system ("Amplify") into the Gryphon ONE platform, enabling sales leaders…
Capsule8 Strengthens Customer Support and Partnership Leadership
Critical new hires expand the company’s growing customer support and sales organizations
Capsule8, the pioneer behind production-ready infrastructure…
The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Support…
CommBox, the all in one conversational AI-Powered platform, announced that in H2 2020 it sees a huge demand in customer requests to deliver a more…
BOSS Logics and DAVID YURMAN Partner to Bring Market Week Online Using ‘Together,’ New…
BOSS Logics, a leader in innovative software solutions that make it easier to bring products to market, announces a new partnership with DAVID YURMAN.…
BillingPlatform Announces BillingCloud on Salesforce AppExchange
BillingPlatform customers can now benefit from accelerated lead-to-revenue processes with the bi-directional integration between their billing and…
How Citrix Workspace Leverages Google Cloud to Empower Customers Adapt to the ‘Neo-normal’ Times
Citrix itself acknowledges that Google Cloud has always been the best place to run Citrix Workspace.
That’s why they are now extending their deep…
Talkdesk and Calldesk Announce Strategic Partnership
Calldesk, the European pioneer in AI-powered voice agents, and Talkdesk, the cloud contact center for innovative enterprises, announced a partnership…