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Sales and Customer Support
Five Ways AI is Transforming Customer Experience for Brands in 2023
Creating personalized Customer Experience for brands continues to be an important facet for every client-first businesses. Customers constantly look…
QAD Announces New Manufacturing and Supply Chain Capabilities
Latest enhancements help enterprises on their journey to becoming more adaptive and resilient
QAD, a leading provider of next-generation…
Agent IQ Taps Fintech Veteran Ruthann Paulin Glyman as EVP, Head of Partnerships and Strategic…
Agent IQ, a provider of digital customer engagement solutions specializing in making financial services more personal again, announced the appointment…
Salesloft Now Offers First Globalized Sales Engagement Platform
Salesloft, provider of the leading Sales Engagement platform, introduced full platform localization. Salesloft is the first Sales Engagement provider…
Autoklose Announces Integration with Salesforce
Integration improves lead response time; maximizes sales engagement efforts
Autoklose, a VanillaSoft brand, announced an integration with Salesforce,…
Salesforce Report: Ad Spending Strategies Face Acid-test; Spotlight on CX, Web3 and AI
4 out of 10 Media and Entertainment Companies Would Decrease Ad Spending in the Next 18 Months
An Increase in Employee Productivity Biggest…
How AI Is Transforming the Role of the Agent
However much technology we add to the contact center, the human element remains essential. Empathy and understanding are critical to solving complex…
Bigtincan Launches GenieAI Technology, Delivering Transformational Sales Productivity Gains to…
Bigtincan, the global leader in sales enablement automation, announced the launch of GenieAI artificial intelligence technology that enables sales,…
Redwood Logistics Growing Sustainable Supply Chains for Shippers with Launch of Redwood Hyperion
--The new carbon tracking tool meets shippers wherever they are in their sustainability journey by providing visibility into freight emissions and…
Generative AI is Over-hyped: Bias and Security Risks Biggest Barriers
Generative AI tools like ChatGPT3 have emerged as the most disruptive technologies in the post-COVID era. They have the potential to completely…
