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Voice
Broadvoice Wins 3 Silver Stevie Awards for Outstanding Customer Service
Cloud Communications Provider Recognized for Best Customer Satisfaction Strategy, Best Customer Feedback Strategy and Best Front-Line Customer Service…
Alchemer Adds Former SAP Executive to Senior Management Team
New SVP of Sales Brings Decades of Customer-Centric Expertise to Alchemer
Alchemer – a global leader in customer experience (CX) and…
Dubber Unified Call Recording and Voice AI Now Available on Salesforce AppExchange
Innovative solution enables Salesforce users to compliantly capture calls from mobile, Unified Communications and traditional phones and automagically…
Red Box and Medallia Partner to Help Companies Understand the Impact of Every Customer Engagement…
Medallia, Inc., the global leader in experience management and engagement, announced a strategic integration with Red Box Conversa, a leading platform…
Aon and Elements of Genius Announce Strategic Collaboration in AI Powered Healthcare
Aon Healthcare Services Platform, Goodme, Is to Be Powered by Elements of Genius' Voice AI Technology
Aon Group, a leading global professional…
JetBlue Selects ASAPP Artificial Intelligence Platform for Customer Experience Transformation
JetBlue to Use ASAPP for Its Omnichannel Digital and Voice Customer Experience
JetBlue and ASAPP, Inc., the artificial intelligence research-driven…
babyTEL Rebrands as Cloudli Communications to Focus on Voice, Data and Messaging
Cloudli Bolsters Leadership Team to Execute on Business Growth Goals and Product Strategy in North America
Cloudli Communications, Corp.…
Windstream Enterprise Announces Voice and Unified Communications Solutions Compliance With RAY…
Windstream Enterprise, a managed communications service provider, delivered yet another important layer of safety to its business customers by…
Behavox Partners With Red Box to Enhance Value of Voice Data Analytics
Partnership Will Streamline Data Reconciliation for Artificial Intelligence to Help Customers Comply with Regulators and Avoid Reputational…
TransWorld Selects Full Span of Calix Platforms and Services to Build the Ultimate Rural Broadband…
Serving multiple regions, TransWorld Network, Corp. selects the Calix Intelligent Access EDGE, Revenue EDGE, and Calix Services to rapidly and…