Behavox Partners With Red Box to Enhance Value of Voice Data Analytics

By AIT News Desk On Jan 20, 2021

Partnership Will Streamline Data Reconciliation for Artificial Intelligence to Help Customers Comply with Regulators and Avoid Reputational Damage

Behavox, the world’s only AI-based data operating platform used by firms to catch misconduct before it causes massive regulatory fines and company crises, announced a new integration partnership with Red Box, a leading platform for voice data, to help maximize the value of captured audio across the United States, Canada and Europe.

“Our partnership with Red Box will take us one step closer toward our goal of organizing all the enterprise data in the world and making it useful for our clients,” said Kiryl Trembovolski, Chief Operating Officer, Behavox. “As dispersed workforces are now the norm and regulators continue to issue landmark fines, now more than ever financial firms have little margin for error. Red Box’s ability to support voice capture from any platform and the open-API philosophy will support built-in data integrity and data reconciliation mechanisms, enabling us to help customers catch compliance violations quickly and accurately.”

The partnership will ensure the seamless ingestion of audio conversations by Red Box’s new Conversa platform and integration into the Behavox platform, enabling delivery of detailed, actionable analytics for leading financial firms. Pairing Behavox and Red Box’s agile solutions will also provide access to an ecosystem of artificial intelligence voice technology capabilities. The partnership will enable customers to leverage and analyze their own data to help avoid regulatory fines and protect and preserve the integrity of their operations, as well as the hard-earned trust from their own clients.

“Having previously worked with Behavox on multiple complex integration projects, we are pleased to have real-world examples of a seamless, effective and stable joint infrastructure,” said Pete Ellis, CPO, Red Box. “We’re excited to be building on that by partnering with Behavox to provide customers with reliable and secure connectivity between Red Box’s enterprise voice capture solution, Conversa and Behavox’s risk and compliance platform, enabling customers to effectively fulfill their regulatory voice supervision requirements.”

Behavox and Red Box’s technology teams will continue working together across multiple R&D areas to provide even more effective, reliable infrastructure developments in the future. As threats come from different places and speak different languages, Behavox’s enterprise-class solution covers 10 languages and more than 150 data types, more than any other competitor. Behavox enables clients to analyze content from billions of internal communications interactions, such as Conversa by Red Box’s voice data, as well as email, text, collaboration tools and communications apps.

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