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Amdocs Positioned as Leader in Gartner’s 2019 Magic Quadrant for Operations Support Systems

Report Recognizes Amdocs for Its Ability to Execute and Completeness of Vision

Amdocs , a leading provider of software and services to communications and media companies, announced that it has been positioned by Gartner, Inc. as a Leader in the Magic Quadrant for Operations Support Systems. This Gartner Magic Quadrant provides a snapshot of the market and vendors offering operations support systems (OSS) as well as requirements to help CSPs adopt network function virtualization (NFV) and software-defined networking (SDN), and evaluates them on their completeness of vision and ability to execute. Amdocs is positioned the highest for the ability to execute and furthest for completeness of vision in the Leaders quadrant.

“As we move toward the implementation of 5Gspeeds, it’s critical to have a smart core network based on NFV and software-defined networking (SDN) that uses continuous integration and delivery methods to bring new services to market faster and more cost-effectively,” said Petri Lyytikainen, Bell’s Vice President, Network Strategy, Services and Management. “Amdocs has been our long-time partner in co-developing and implementing our open-source based automation platform for NFV services and our ONAP-based network automation platform has helped to ensure the rapid and efficient delivery of new network services.”

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“We are delighted to have been positioned by Gartner as a Leader in the quadrant. We feel that we are constantly striving to help our customers realize significant time to market and efficiency benefits on their journey to a service-aware, elastic, cloud-based and software-driven network,” said Anthony Goonetilleke, Group President, Media, Network and Technology. “Our modular offerings, with capabilities powered by ONAP (Open Network Automation Platform), accelerate service design and instantiation, while improving operational efficiency in hybrid and software-defined networks (SDN). Given the rapid increase in data demand and the unsustainability of traditional network approaches, service providers need to accelerate their network transformation across all network domains and cloud infrastructures.”

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According to Gartner, “OSS transformation has a major impact on the success of investments in NFV and a CSP’s preparedness for the future. Consequently, selection of OSS vendors and their capabilities across products and services are critical elements in CSPs’ success. Most of the vendors covered are envisioning similarly: They are considering cloud, NFV, AI, automation, network slicing and 5G. Therefore, competitive differentiation based on vision is getting narrower among these vendors. However, there are significant differences because of product/offering portfolio, market segmentation, go-to-market approach, and mind share and execution track record.”

Across the 350 communications and media companies that Amdocs serves, the company had several new wins in the OSS and NFV space this past year. These include a multi-year SmartOps project for Globe Telecom, in the Philippines, for continuous enhancement of services and operations, PLDT in the Philippines for upgrading and managing business technology systems with the integration of artificial intelligence and machine learning to enhance customer experience, engagement and product delivery; Comcast in the US for supporting their SD-WAN service.

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