“Enabling Field Service Teams with Intelligent Remote Assistance” webinar to be held July 14th, 2021; TechSee app now available on Vuzix App Store
Vuzix Corporation a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, will be hosting a webinar featuring partner TechSee, a leading AR assisted software developer. The July 14th event will deliver a deep dive into TechSee’s remote visual assistance solution for field service technicians, hands-free via Vuzix Smart Glasses.
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Answering one of the biggest obstacles to effective field service, TechSee allows technicians to economize their visits and improve fix rates through live video and image sharing with a remote expert. The software even enables technicians to troubleshoot issues with an autonomous assistance mode. Using the TechSee Remote Assistance app, which is available on the Vuzix App Store, service technicians can resolve issues with greater confidence, and remote experts can leverage a comprehensive suite of visual tools to ensure the field agent receives clear, actionable direction.
Find out how your field service team can cut costs and improve fix rates on July 14, 2021 at 11am ET/5pm CET. This event will provide an introduction to the technology and demonstrate how you can:
- Increase first-time fix rates
- Lower downtime
- Improve technician engagement
- Minimize training time
“Organizations are under pressure to ensure service workers are efficient when dispatched to the field. Our M400 Smart Glasses and TechSee’s solution means companies can send less people on field service calls, increase the accuracy of their work, and achieve higher fix rates,” said Paul Travers, President and CEO of Vuzix. “This technology also opens up opportunities for AI-enhanced computer vision to help diagnose issues and suggest resolutions before ever calling a remote expert.”
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