96% of HR and IT Leaders Agree That Meeting Hiring Goals is Critical to Their Organization’s Success

Yet IT leaders identify HR as their lowest investment priority, according to new research from iCIMS

iCIMS, Inc., the market leader for cloud-based talent acquisition software solutions, released the results of an independent survey of 500 IT and HR Operations leaders’ perceptions, priorities and challenges supporting HR and Talent Acquisition.

“In the same way new technology and data revolutionized marketing, it is now transforming HR, and organizations are accelerating their investment in new recruiting solutions to gain an advantage in the war for talent,” said Adam Feigenbaum, chief customer officer at iCIMS. “However, many HR digital transformation projects fall short of their goals, in part because IT and HR Operations shoulder too much of the responsibility to realize the value from the investment. Our study helps HR and Talent Acquisition leaders better understand and align with their partners in HR Ops and IT to modernize recruiting.”

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Key findings:

• IT and HR Ops leaders universally (96%) agree that hiring is “critical to their organization’s success.” As a result, 70% “plan to increase investment in recruitment technology in 2020.”
• However, the challenge for Talent Acquisition and HR leaders is that 79% of organizations struggle to keep up with the growing array of new technology solutions in recruiting. Moreover, HR technology is IT leaders’ lowest priority.
• 60% of IT leaders prefer to “rely on a best-of-breed solution for recruiting than a human capital management (HCM) system.” In a similar vein, the biggest capability gap for multinational companies is to “standardize recruitment on one system across their global operations.”
• 59% and 54% of respondents agree that candidate experience and candidate sourcing, respectively, will most benefit from the application of artificial intelligence solutions within their recruitment process.

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The New HR Roadmap to Transforming Talent Acquisition, which details how TA and HR leaders can more effectively partner with IT and HR Ops, including: identifying their organization’s recruiting data and metrics, articulating a long-term digital strategy, and selecting and driving adoption of a best-of-breed talent acquisition solution.

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