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ISG HR Tech Experts Talk Payroll, Recruiting, Other HR Issues Amid Workplace Disruption

New, on-demand presentations provide brief, expert answers to pressing HR questions

HR tech experts from ISG are providing up-to-the-minute answers to enterprise questions on workplace disruption in a new series of brief, topical online talks hosted by Information Services Group (ISG), a leading global technology research and advisory firm.

The new ISG HR Market Pulse sessions feature recorded talks by ISG HR Technology Partners Stacey Cadigan and Julie Fernandez and Director Kelly Will, experts in technology adoption and business operations, that are posted online for complementary, on-demand viewing. The first ISG HR Market Pulse presentations address enterprise questions on payroll, onboarding, recruiting and future plans for HR organizations.

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“The disruption brought on by the pandemic has had the single largest impact on employment in our lifetimes,” Fernandez said. “Employers are now looking at workforce strategy with fresh eyes to determine short- and long-term people and process planning. As we work to address the many questions our enterprise clients have during this turbulent time, we hope these short videos will be helpful to all HR leaders seeking peer insights.”

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Fernandez and Cadigan conducted an informal survey of enterprise clients and payroll providers’ plans for implementing the optional Trump Tax Deferral, which went into effect September 1. In the ISG HR Market Pulse talk, they explore the option and discuss why most survey recipients have opted not to offer the deferral.

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“The businesses we talked to predicted a low rate of adoption, given the extremely short timeframe to make systems changes, uncertainty over eligibility and whether the option will be permanent, and the added challenge of repaying deferred taxes after January,” Cadigan said. “Companies using legacy payroll solutions and delivering payroll with internal resources are less likely to be able to pull this tax deferral off, even if they want to.”

An informal HR community poll taken for Return to Work Strategies provides insights on the types of workers HR leaders are bringing back first. While many employees report they are eager to return to their office, the ISG experts say new hires will seek more flexible work options and openings that are entirely remote.

“As the year goes on, employers will need to revisit the design, location and conditions of the jobs they offer, and determine their optimal labor mix,” Will said. “Once job offers have been made, employers should engage new hires and set expectations and goals immediately, foster ongoing connections and onboard in stages, as the safety restrictions of this fluid situation unfold.”

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