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OpenText Named a Leader in Content Platforms

OpenText, announced OpenText Extended ECM has been named a leader by Forrester in The Forrester Wave: Content Platforms, Q2 2021. OpenText received the highest possible scores in the criteria of support for team or project workspaces, packaged applications, integration and interoperability, and lifecycle management.

According to the Forrester report, “OpenText’s product strategy has a strong focus on integration with essential employee productivity and enterprise applications. Its transition to cloud has been a multi-year journey, offering a mix of SaaS apps along with public and private cloud deployment options for Extended ECM. Its next-generation, cloud native SaaS offering, Core Content, built on its OT2 platform, was launched in April 2021.”

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“We believe this Forrester evaluation is a testament to our long history as an industry leader in ECM and content services technology,” said Muhi Majzoub, Chief Product Officer at OpenText. “OpenText offers the industry’s most comprehensive suite of cloud content platforms and applications that empower modern work. They are fully integrated to provide complete end-to-end cloud solutions that are flexible and easy to deploy, from capture to archiving, as well as specialized, hybrid use cases that help meet organizations’ unique needs.”

The Forrester report states, “Shortlist OpenText when mature content services are necessary to integrate with a breadth of enterprise applications. Regulated industries needing flexible cloud and hybrid deployment options will find a fit with OpenText…”

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“Extended ECM excels in core content services such as records management, application integration, support for virtual team and project workspaces, and most recently, native e-signature offerings.” The report continues, “Reference customers rate its records management and search highly, and they value its breadth of API capabilities and quality of technical support.”

OpenText Extended ECM integrates content with leading business applications such as SAP S/4HANA, SAP SuccessFactors, Salesforce, Microsoft Office 365 and other process-driving software. It is part of the OpenText Content Cloud, a comprehensive suite of content management products that provide end-to-end solutions to help organizations maximize the value and minimize the risk of their information. The portfolio supports diverse business and industry needs through extensive integration capabilities, full lifecycle management, and intelligent automation.

ATCO Australia uses OpenText Extended ECM Platform to manage, secure and govern their information assets, from legal and operational documents to contracts and work orders. Recently, they shifted their information management system to the OpenText Content Cloud. “By moving to the cloud, access speeds are much faster—almost twice as fast. Additionally, we are now using the latest features and functionality with integration into leading business applications like Microsoft 365,” said Chris Marshall, General Manager IT at ATCO Australia.

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