Quantum Workplace Listed as a Sample Vendor in Gartner Hype Cycle for Human Capital Management Technology, 2020 Report

Company Recognized Among Ten Vendors Within the Continuous Employee Performance Management Category of the 2020 Report

Quantum Workplace, a leading provider of comprehensive employee engagement and performance software, announced it has been identified as a Sample Vendor in the Gartner Hype Cycle for Human Capital Management Technology, 2020. Gartner subscribers can view the report here. Quantum Workplace was named in the Continuous Employee Performance Management category¹.

The Gartner report states, “This Hype Cycle informs application leaders who are supporting HCM technology transformations about the latest technological innovations on the market. It will help them prioritize investments by providing insights into the maturity of key applications and technologies.” Further, “This Hype Cycle helps application leaders supporting human capital management (HCM) technology transformation to understand the maturity and capabilities of technologies in the marketplace. It includes technologies for: Administrative HR, Talent management, Workforce management (WFM), Integrated HR service management (iHRSM). Growing adoption of HCM technology has led to the entry of new vendors, venture capital funding, and continuing market consolidation and development. New vendors and evolutionary developments exist in relation to: Employee experience, Social- and analytics-driven recruitment, Platform as a service (PaaS), integration and automation, Artificial intelligence (AI), Virtual assistants (VAs) and Coaching, mentoring and performance feedback.”

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According to the report, “Continuous employee performance management tools enable both managers and employees to more frequently track progress toward goals, capture peer and 360-degree feedback, execute check-ins and provide and receive performance and development feedback. It may also now include objectives and key results (OKRs), coaching, managing one-to-one preparation and follow-ups and pulse engagement surveys.”

According to the report’s Continuous Employee Performance Management category, “Hype for continual performance management remains high and adoption continues to accelerate.” Gartner stated that “These shifts indicate that continual performance management functionality is moving quickly through the adoption cycle. Vendors in this space have also shifted their messaging to tap into the much-hyped trends of reimagining employee performance management, digital workplace initiatives, and in response to COVID-19. In the short-term, with more folks working remotely from home and goals being adjusted due to COVID-19, we have seen an increased interest from buyers. Most continual performance applications support goal alignment, frequent and broadly sourced feedback, social feedback and social recognition, along with pulse surveys and other ways to collect employee feedback (engagement, ideas, informal feedback). The new generation of performance management tools extend employee experience through investment in workspace interfaces, conversational interfaces, feedback process flexibility, goal collaboration and transparency, and progress updates.” It further mentions that, “Interest in adoption and advancement of continuous feedback capabilities and strategies remains high.”

Furthermore, as per the Gartner report, “The shift to remote work due to COVID-19, has only increased interest in continuous performance management. Many leaders and employees in a broad range of organizational contexts will benefit from refreshed processes that are adapted to the reality of their day-to-day work. There is substantial demand for continuous feedback to help motivate workers, initiate early intervention in potential issues, and to align goals across the enterprise, especially when a high degree of collaboration and innovation are needed.”

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The Hype Cycle report also states that, “Employee performance management, when well done, leads to higher levels of employee motivation, engagement and focused productivity. When employees, teams and business units are all working toward goals aligned to a well-formulated corporate strategy and vision, strong business results typically follow.” It further states, “In addition, well implemented continuous feedback processes that incorporate support for workers on how to both give and receive feedback enables a growth mindset at both the individual and the organizational levels. The growth mindset has been shown to correlate with improved personal and organizational performance.” Furthermore it mentions, “In a fast-paced business environment and in the new world of remote work, regular feedback and check-ins helps make sure that workers are focused on the right things, are growing and adapting to the changing nature of their work and work environment. This will allow organizations and its employees to develop a core set of competencies which allow them to adjust course rapidly and effectively when new opportunities and new challenges arise.”