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Symphony Talent Releases on-Demand Interviewing to Expand Candidate Qualification Beyond the Resume

Symphony Talent, a global company that helps organizations transform their recruitment processes and talent experience, just released SmashFlyX On-demand Interviewing as part of its recruitment marketing platform. The new module automates one-way video and audio screening and empowers recruiters and hiring managers to “meet” more talent in less time, better evaluating fit and skills.

LinkedIn’s 2019 Global Talent Trends research revealed 92% of respondents said soft skills are more important than technical skills in driving successful hires. But time-strapped recruiters take an average of just 7.4 seconds to scan a candidate’s resume, which largely only focuses on experience and technical skills.

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“As organizations continue to invest in talent marketing and pipelining, recruiting teams need an efficient, human approach to assessing candidates beyond a static resume,” said Symphony Talent CEO Roopesh Nair. “On-demand interviewing within our CRM will help recruiters broaden their ability to qualify talent pre-apply, build stronger talent profiles, and better market open positions to relevant candidates.”

Most virtual interviewing tools in the market are point solutions, providing third-party CRM integrations at best. With SmashFlyX, teams can now automate CRM workflows to prompt on-demand interview screening at critical times, like after a virtual event or to a specific pipeline if a related job opens. Recruiters can then access the recorded video and audio interviews right within the CRM talent profile.

“While this module enhances the screening experience for recruiters, it also drastically improves the candidate’s experience with a conversational interface,” said Lisa Bordinat, Symphony Talent’s senior vice president of assessments and customer care. “Video interviewing is new for a lot of people in our current environment, and if we can make it more approachable and less stressful, it’s a win.”

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Other key features of SmashFlyX On-demand Interviewing include:

  • Audio screening: SmashFlyX already removes key bias-driving information from resumes — name, school, and dates — to empower recruiters to qualify based on experience and skills. With the option of audio-only screening, candidates can turn off video, and teams can save hours on phone interviewing while removing another layer of initial bias like appearance and attire.
  • Pre-configured question library: With a 500+ question library across both competency and behavioral abilities built by Symphony Talent’s industrial and organizational psychologists, teams can find and scale specific interview approaches and customize templates for future use.
  • Custom branding: Teams can continue their career site and recruitment marketing branding by customizing the entire on-demand interview experience, from welcome message to exit screen.

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