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Gogo Goes All-In on AWS

Leading inflight internet and entertainment provider relies on AWS to deploy and develop applications faster, expand globally in minutes, and achieve higher availability of its core services

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Amazon Web Services, Inc. (AWS), an company, announced that Gogo, Inc., the leading global provider of broadband connectivity products and services for aviation, is moving its entire infrastructure to AWS, going all-in on the world’s leading cloud. Gogo has already migrated the vast majority of its commercial and business aviation divisions to AWS and is leveraging a range of AWS services, including analytics, serverless, database, and storage to improve inflight internet and entertainment experiences for millions of passengers around the world.

With AWS, Gogo is able to double the number of airlines it can support without increasing the size of its workforce and take an idea from concept to production much faster. By moving business-critical databases, including payments, orders, user management, and backend services off legacy databases to Amazon Aurora, Gogo lowered its operational overhead and gained the speed and availability of a commercial database with the simplicity and cost-effectiveness of open source. Gogo uses AWS Media Elemental Live video processing and delivery to provide the consistency and low latency required for live and on-demand video services on board more than 2,500 commercial aircraft at 30,000 feet. Gogo has reduced its ongoing costs by one-third by running its backend data warehousing and analytics on AWS, creating a data lake using Amazon Simple Storage Service (Amazon S3) for storing and analyzing inflight data. The data is enriched and analyzed using Amazon EMR, Amazon Redshift, and Amazon Athena, helping Gogo gain visibility across its network to uncover and solve pain points for customers, and drive higher customer adoption of internet and entertainment services while in flight. Moving forward, Gogo expects to leverage AWS’s machine learning services to gain deeper insights that will enhance decision making around the inflight customer experience.

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“We chose AWS because it is the most sophisticated and mature cloud in the industry,” said Ravi Balwada, Senior Vice President of Software Development at Gogo. “The change in velocity that we experienced moving from our on-premises environment to AWS has been phenomenal. By operating and innovating on AWS, we’ve been able to nearly eliminate customer-impacting incidents related to ground-based deployments and increase our deployment cadence sevenfold. And, our database change has made operating at scale much easier and more cost effective.”

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“Organizations are moving away from legacy infrastructure and database solutions to create cloud environments that give builders freedom and control over their own destinies,” said Mike Clayville, Vice President, Worldwide Commercial Sales at AWS. “By going all-in, Gogo is leveraging the breadth and depth of AWS services, including comprehensive analytics and machine learning services to gain deeper insights and improve passengers’ in-flight experiences. We look forward to our continued collaboration with Gogo as they become even more agile by evolving their architecture and integrating more of AWS’s services, to create smarter applications and automate historically manual processes.”

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