Cardiff-based IT solutions company Circle has announced the acquisition of the Microsoft Gold certified organization, Fabric IT. The latter, which is £3 million revenue Microsoft Dynamics, Microsoft Cloud & Managed Services business will become part of the Circle Group. While Fabric IT will be considered as a part of the Group, it will still operate autonomously. It will continue with ‘business as usual’, supporting their customers as normal.
For customers, there are no changes in the way Circle operates. The firm will continue to provide IT support with no changes. “Nothing will change for our customers and we will continue to offer the same high level of support as always. However, what it does mean is that we have enhanced our Microsoft Cloud capabilities, so we can offer you more services and solutions,” said Circle in the blog post.
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While Fabric IT said, “We will continue to operate autonomously as ‘business as usual, so, this exciting news won’t affect how we operate and nothing will change for you. What it does mean is that as well as enhancing our Microsoft Cloud capabilities, Circle brings with them their expertise in cybersecurity, data center services, critical infrastructure support, back-up, and disaster recovery, and networking, including a 24x7x365 Network Operations Centre.”
Under the enhanced Microsoft Portfolio, Fabric will complement Circle in bringing Microsoft Dynamics (Business Process, CRM, ERP), Power Apps (Data Analytics, Visualisation, and Development), and additional Microsoft Modern Workplace capability.
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To recall, Microsoft’s integrated business solution, Dynamics 365 is an intelligent cloud application that bridges the gap between Customer Relationship Management (CRM) and Enterprise Relationship Planning (ERP). Overall Dynamics 365 enhances automation, efficiency, control, and scalability. There are 5 different apps in Dynamics 365 that complete a business’s CRM needs. These are Dynamics 365 Sales, Dynamics 365 Marketing, Dynamics 365 Customer Service, Dynamics 365 Project Service Automation, and Dynamics 365 Field Service. Furthermore, Dynamics 365 Human Resources, Dynamics 365 Commerce, Dynamics 365 Mixed Reality, and Dynamics 365 AI go beyond ERP and CRM.
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