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CloudMD Adds Telemedicine Services for Primary Care Health Navigation to Kii Personalized & Connected Care Offering

 CloudMD Software & Services Inc. (the “Company” or “CloudMD”), a healthcare technology and innovative health services company transforming the delivery of care, is excited to announce that it has launched a national telemedicine and physical health coaching service as part of its Kii Personalized & Connected Care (“Kii”) offering. Kii, the Company’s flagship employer health and wellness solution, integrates several of its best-in-class technologies and services into one exceptional, connected, and personalized experience.

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The new telemedicine medical care program provides a personalized treatment plan led by nurses and nurse practitioners and supported by primary care doctors and specialists. The nurses and nurse practitioners are trained to deliver comprehensive initial medical assessments, psychosocial healthcare support and treatment for most primary and mental healthcare issues. They act as the first point of contact for referrals to specialists and other important services offered within Kii, to help guide individuals through their personalized healthcare journey.

Karen Adams, President & Interim CEO of CloudMD commented, “Employers are faced with unprecedented times and are prioritizing healthy workplaces and increased employee productivity. Employers need the confidence that their healthcare spend on mental and physical health benefits is outcome-focused, comprehensive and designed to foster a healthy work environment. When required, we can connect with publicly funded medical practitioners, including primary care and specialists, to help optimize spend and connect employees with the full spectrum of care. In addition, our programs are seeing high adoption rates and engagement, resulting in higher utilization and better healthcare outcomes. We create access to mental and physical health care while prioritizing resiliency, productivity, and peace of mind.”

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This solution is delivered through multi-modalities and combines primary care, specialists, and personalized health coaching. Historically, CloudMD has only offered similar telemedicine services direct to consumers in BC and Ontario. As part of its holistic employer healthcare offering, these services will now be available nationwide through 24/7 digital and telephone options to employees and their family members. The telemedicine services integrated into Kii complements and supports the Company’s health coach and navigation services and ensures access to important and often simultaneous treatment of physical and mental health issues.

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CloudMD’s mental health coach program has already shown very positive results with 86% usage and 98% satisfaction rates, and the Company expects similar results across the spectrum of primary care.

Employers who choose CloudMD’s telemedicine services will receive an evidenced-based, clinical program that supports and assists individuals in:

  • Breaking down barriers to care
  • Remedy immediate concerns as they emerge
  • Health education across the continuum of care from prevention to treatment
  • Psychosocial support

The feedback from clients is that they want a single vendor and platform to treat their employees. Kii offers the ability to manage the entire continuum of care for mental and physical health issues, ranging from prevention to treatment to return to function, from one connected offering. Employers can depend on CloudMD to have a deep understanding of the workplace healthcare environment, and health benefits available to employees and focus on personalized engagement that ensures access to care while prioritizing return to function.

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[To share your insights with us, please write to sghosh@martechseries.com]

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