CloudNine Releases Substantial Update to Concordance Software Featuring New Viewer and Enhanced Performance to Greatly Improve Client Experience

New release is packed with customer-requested features including a modern, streamlined interface and accelerated production performance

CloudNine Concordance, one of the most popular and enduring eDiscovery review platforms on the market, released its most substantial update in five years. The highly anticipated Concordance 10.24 release is packed with customer-requested features to improve the end-user experience for thousands of legal and eDiscovery professionals. Highlights include a new Viewer, integration with CloudNine Review, and improved production performance, providing customers with a more modernized, seamless workflow.

Concordance 10.24 delivers a new Viewer to support both native and image files efficiently. The Viewer presents a modern user interface throughout the production and printing areas along with additional navigation options throughout the Viewer. The Viewer supports additional file types including Microsoft Office files, Outlook MSGs, and other common file types through a near-native conversion. Providing ultimate flexibility, Concordance clients can still use the former Viewer for legacy cases. Clients can also choose to create new databases in either the new Viewer or the legacy Viewer, based on their preference.

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Seamless Integration with CloudNine Review – Concordance now easily integrates with CloudNine Review. Clients using both technologies can easily move between applications and transfer data using CloudNine’s Discovery Portal which will be officially released soon. Clients using Concordance for Quality Assurance (QA) can easily switch to CloudNine Review or vice versa. Typically, CloudNine customers leverage hybrid data management including CloudNine Review for active matters and Concordance as an inexpensive, on-premise repository to store inactive and archived matters.

Improved Production and QA Capabilities – The updates to Concordance bring greater efficiency to eDiscovery production, printing and QA. Additionally, this release enables color productions, production preview and supporting transparent and opaque redactions. These performance enhancements are available for the new Concordance Viewer, Concordance Image, and Concordance Native Viewer databases.

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Concordance 10.24 and its new Viewer are being well-received by customers and end-users including Nickie Maggard, Technical Trainer at Perspecta, a CloudNine partner. Maggard remarked, “The new Concordance Viewer has greatly increased our efficiency and overall team output. We use the software to review and redact emails for litigation and frequently, we’ll embed graphs and charts directly into emails to consolidate relevant files. With the new Viewer, we can obtain a quality image in 99% of the files, saving the team significant time from seeking alternatives. Great job with this update, CloudNine!”

“Concordance continues to provide our customers value as a bedrock of eDiscovery technology. With the 10.24 release, CloudNine has transformed the software significantly into an efficient and useful application,” said Steve Vranas, SVP of Sales and Strategy at CloudNine. “These improvements directly respond to clients who have been requesting enhancements to our Viewer and production performance along with seamless integrations to other applications both on and off the CloudNine platform. In addition to being the chosen solution to thousands of legal professionals, Concordance is a proven, highly competitive solution on the short lists for new buyers prioritizing cost recovery.”

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