Expands Concord’s Focus on Customer Experience with Addition of Seasoned Retail Leadership
Concord USA, LLC (“Concord”), a leading technology consulting and digital transformation firm, is pleased to announce the acquisition of SwiftWIN Solutions, LLC (“SwiftWIN”), a Charlotte-based, privately-held digital consulting firm.
“Their expertise with customer-focused applications, especially within the ecommerce space, complements our existing capabilities and expands our ability to guide clients. By joining forces, we can provide comprehensive solutions and create successful outcomes for our consumer-focused clients and beyond.”
The acquisition expands Concord’s capabilities in delivering customer-focused applications, particularly within the ecommerce and retail space, through scaling digital offerings and strengthening Salesforce, Adobe, and Google Cloud development services. The acquisition also expands Concord’s global delivery presence across the United States, Eastern Europe, and India.
“SwiftWIN has a strong reputation with enterprise customers for delivering with quality, consistency, and a high-touch approach,” stated Florin Ibrani, Concord’s Chief Executive Officer. “Their expertise with customer-focused applications, especially within the ecommerce space, complements our existing capabilities and expands our ability to guide clients. By joining forces, we can provide comprehensive solutions and create successful outcomes for our consumer-focused clients and beyond.”
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SwiftWIN serves as a strategic digital partner for clients, enhancing customer experience, engagement, and increasing revenue through digital channels. SwiftWIN complements Concord’s current offerings and its employee and customer-focused culture. The acquisition provides new ways to deliver value for clients through a deep understanding of customer engagement, digital marketing, omnichannel solutions, and cloud development services.
“The clients we work with want innovative solutions with modern architecture and faster time-to-market,” shared Pranav Patel, SwiftWIN’s President & Chief Executive Officer. “Joining Concord allows us to scale our value proposition and help more clients reach their goals of creating an outstanding customer experience.”
Pranav Patel and his leadership team will continue to drive SwiftWIN’s offering at Concord, where SwiftWIN’s innovative retail solutions blend seamlessly into Concord’s proven execution.
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