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Lumen Launches New Digital Buying Experience

Businesses can configure, order, and purchase products in minutes using an online portal

Lumen announced it is simplifying the way businesses buy their networking, edge cloud and security solutions. These products can now be configured, ordered, purchased and rapidly deployed through a new self-service online portal.

“In September, we introduced the Lumen technology platform for delivering the application and data services that are vital to our clients’ success. This new digital buying experience is a foundational part of that,” said Shaun Andrews, Lumen chief marketing officer. “Through an online portal, businesses can easily price and order products on demand, with just a few clicks. This do-it-yourself experience is one that our clients have been requesting to help them be more responsive to their specific business needs. The quick deployment of services can help businesses do amazing things in this 4th Industrial Revolution.”

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The Lumen digital buying experience gives customers access to a portfolio of new solutions:

  • Wide Area Network (WAN) – Lumen Hyper WAN provides a network platform for connecting multiple office locations to internet- and MPLS IP VPN-services that customers can easily set up, maintain and scale in minutes.
  • Cloud Connections – Lumen Dynamic Connections IP VPN connects a business’s WAN to cloud environments in real time, via secure private connections. Business headquarters, branches and data centers can shift applications in minutes to when and where they are most valuable.
  • Distributed Denial of Service (DDoS) Protection – Lumen DDoS Hyper protects internet applications from increasingly sophisticated attacks with advanced detection and mitigation capabilities. This digital quote-to-order process includes automated turnup of on-demand DDoS protection for Lumen- or third-party internet when it is needed most.

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Businesses can access the Lumen online portal, Control Center, for resources to help them learn more about these products, see pricing options, request a quote and talk with a live representative for assistance, if needed. A “Click to Chat” button is also available for a quick, online conversation with an expert. Lumen plans to continuously strengthen the capabilities of its digital products and deliver additional self-service solutions in the coming months.

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