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Pay Ready Eliminates Friction for Resident Payments As Moratoriums Extend

Pay Ready streamlines resident payment process for property managers

Pay Ready a cloud based software where clients can manage and track everything debt related in one place, has proven to benefit companies in the multi housing sector. Knowing that there are major gaps in communication, technology, and trust from the time a file is determined to be delinquent throughout the collection process, Pay Ready deploys ongoing automation and statistically based solutions to improve collection performance while eliminating friction. Pay Ready’s capabilities cover Accounts Receivable (AR) management, resident payments and Customer Relation Management (CRM) engagement.

Pay Ready’s remote software allows property managers to better view, engage and communicate with their residents, employees and vendors to achieve control over their total balance sheet.

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“Working with the Pay Ready Team has been a pleasure from pre to post roll-out. The transition process was effortless and the customer service provided to our teams has continued to make the partnership a valuable one. Having Pay Ready as our “in-house collections” department has taken the stress of collecting off of our teams on site,” said Lillian Mumford, Operations Process Manager at Mission Rock Residential.

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“The reporting provided to our on site teams makes the posting of payments an easy process. The Pay Ready Dashboard gives me a quick snapshot of performance, and the reporting allows us to drill down when needed.”

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Pay Ready’s growing suite of products include:

  • Pay Ready Exchange: secure online data exchange, where property managers can sync resident files in their accounting software to a virtual office in Pay Ready, for a global view and management of AR revenue, payments and resident engagement campaigns.
  • Portable Payments Ready: mobile-first, device agnostic online payments processing with seamless integration into Pay Ready’s multi-experience resident touchpoints and third-party enterprise software. Supports resident payments through move-out and beyond.
  • Team Ready: a multi-experience resident contact center and software helpdesk on the cloud, which allows property managers to collaborate and support their residents through email, phone, texts, and web portals.
  • CRM Ready: a full featured CRM bundled with Pay Ready’s multi-experience resident touchpoints and unified user experience, for engagement teams handling high-velocity contacts.
  • Pay Ready Marketplace: an online B2B marketplace and vendor/revenue management solution, to address the growing complexity of property management AR needs through a simple and powerful interface. Pay Ready Marketplace instantly connects property manager’s accounts with registered service vendors.

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