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RegDOX Solutions Statement on Microsoft Azure Outage

Along with many observers, on September 28, 2020, we learned that Microsoft Azure Public and Azure Government networks suffered a major outage involving authentication services. This outage has denied many Microsoft Azure customers access to crucial documents and files.

Affected services include 365, DevOPs, Teams, and third-party apps using SSO. A full resolution of these problems has yet to be achieved. This latest outage follows others including the six-hour outage suffered by Azure East US on March 3rd of this year.

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A wide range of customers have been adversely impacted by this latest Microsoft network failure, not the least of which are those that use Azure services, directly or indirectly, to secure and collaborate with International Traffic in Arms Regulations (ITAR) technical data and other forms of federally designated Controlled Unclassified Information (CUI). Ready access to these documents and files is crucial to the efficient and compliant operations of these companies.

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RegDOX Solutions, a major supplier of regulatory compliant hosting of ITAR technical data/CUI, wants its customers and those considering its services to be assured that RegDOX’s services are not in any way affected by this Microsoft outage. As a patented compliance service existing independent of Azure and hosted on AWS GovCloud, the RegDOX system continues its history of unimpeded access to its ITAR/CUI-compliant services.

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RegDOX’s president, William O’Brien noted, “RegDOX is dedicated to compliance with the ITAR and the standards of NIST special publication 800-171 establishing the requirements for storage and collaboration for all forms of CUI. RegDOX offers a continuing – and now, it appears unique – history of unimpeded access to these crucial services. Those companies now waiting to gain access to documents and files frozen and unavailable in the Azure world should consider that history.”

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